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  • #1071498

    I logged into my account on here since I purchased Enfold a while back, do I have to pay to participate in the forums? I have looked everywhere I have thought to and cannot find ‘start new discussion’ or ‘new question’.
    I have recently updated the theme and now my website doesn’t work and I’m in a panic.

    #1072916

    Hi mestrong!

    Thank you for using Enfold.

    Please know that we usually respond within a day, but there’s a lot of inquiries these past few days, so the response is a bit late. Yes, the support has an expiration, but you can extend it through your themeforest account. This right here, where you posted that question, is how we handle a discussion or topic. And when opening a new thread, we usually ask them to provide the site url with the login credentials so that we can inspect their site or the issue.

    Best regards,
    Ismael

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