Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 20, 2020 at 9:02 pm #1254446
    Richard Moca
    Guest

    I purchased this for 1 site and can not find support on my issue.

    Need to figure out what on a computer or mobile if I scroll the slider refreshed and restarts from the beginning.

    Thanks

    October 21, 2020 at 1:21 am #1254499
    Jordan Shannon

    Hey Richard Moca,

    Please provide a link to the site/page in question so we can look into this further.

    Best regards,
    Jordan Shannon

    October 21, 2020 at 2:11 am #1254518
    Richard Moca
    Guest

    arc-foundation.ca

    Everything loads perfectly fine on desktop and mobile, however if you scroll down and then scroll back up on either device the slider or refreshes and starts from the beginning.

    We need this to be static where it does not refresh, reload the slider. However if the page reloads or refreshes then the slider will refresh which is not a problem.

    October 22, 2020 at 6:39 am #1254839
    Rikard

    Hi,

    Thanks for the update. It looks like you are not using our theme on your site, maybe you reached out to the wrong support? We are the developers of the Enfold theme.

    Best regards,
    Rikard

    October 22, 2020 at 6:40 am #1254840
    Richard Moca
    Guest

    My apologies – I was given this site but the website admin and they wanted the layer slider fixed.
    Thank you and take care.

    October 22, 2020 at 6:46 am #1254848
    Jordan Shannon

    Hi,

    No problem my friend!

    Best regards,
    Jordan Shannon

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Viewing 6 posts - 1 through 6 (of 6 total)
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