Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 6, 2018 at 9:58 pm #922518
    redping

    How can I access the enfold version before that?

    March 6, 2018 at 10:00 pm #922519
    redping

    The version I updated to was Version: 4.2.6

    March 6, 2018 at 11:39 pm #922586
    Yigit

    Hi,

    Could you please post FTP and WP admin logins in private content field so we can look into it?
    Also, please make sure your PHP version is minimum 5.6 which is recommended minimum version for WordPress. Enfold is compatible up to 7.x.

    In case you would like to downgrade version, i attached Enfold 4.2.5 in private content field.

    Regards,
    Yigit

    March 7, 2018 at 7:02 pm #923220
    redping

    Thank you so much for your response! We are using an old version of PHP before 5.6. I will update PHP and then try and update the plugin again.

    March 7, 2018 at 7:18 pm #923238
    Yigit

    Hi!

    Alternatively, you can replace /wp-content/themes/enfold/header.php file with this one – https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0 so it would bring backward compatibility with older PHP versions.

    Best regards,
    Yigit

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