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  • August 24, 2023 at 5:31 pm #1417077
    jsfly

    Hello

    I currrently have enfold 3.5.x would like to update to the latest version.

    However I am unable to update my theme using my api key from the menu->Enfold->Update

    I also tried updating via ftp but that just breaks the website.

    Please help, thanks.

    August 25, 2023 at 4:49 am #1417127
    Ismael

    Hey jsfly,

    Thank you for the inquiry.

    A lot has changed in the theme since version 3.5.x, so a few errors and broken layout should be expected after the upgrade. To avoid this issue in the future, please make sure to regularly update the theme whenever possible.

    What we would suggest now is to create a clone of the site, upgrade the theme to the latest version and fix the issues that occurs, before transferring it to the live site. Please provide a link to the clone so that we can inspect the issues.

    Best regards,
    Ismael

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