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I’m helping my wife update her company’s WordPress site which was built approximately eight years ago by a contractor using the Enfold theme. There is no-one particularly tech savvy at her company, and the site unfortunately hasn’t been updated in quite a while. The Envanato theme version on the site is 3.8; WordPress is 6.15; and PHP is 7 dot something.
How do I go about getting the theme updated? I generated a personal token and managed to get update checks working, but the theme says no updates are available and that it’s running the latest version.
Thanks,
Matt
Hey denkom67,
Thanks for your question, your theme version is very old and will not update with the token, you must update manually, while I would not expect any issues I recommend creating a full backup with your webhost backup tool, I don’t recommend using a backup plugin. If you are not sure how your webhost backup works then you should ask them and ensure you have a working backup of the files and database. If your former developer customize any of the core theme files then those customizations will be lost, most developers would not do this, but it’s another reason to have a backup. If your site is using a child theme and you have any customized files you will want to save these as a backup and remove them from your site as they most likely cause errors after you update. I recommend first creating a staging site to test on, most cPanel webhosts have a staging site option, some in the dashboard:
Others add the option in the Softaculous WordPress Management
There may be other staging site options in different cPanel servers, these are the two that I have seen, if you are not sure ask your webhost for help.To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeHi Mike,
Thanks for the quick and detailed response – I’ll work through your instructions with our developer tomorrow and get a staging environment working on the actual server (I did get a working version of the site with your theme for the most part working on a local virtual machine).
I’ll backup all files and try to follow your instructions to update tomorrow.
Best regards,
Matt
Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi there,
I just installed the theme zip, but am getting a message “The link you followed has expired.”
Matt
I don’t have FTP access to the server, but just sent the zip to someone who does…will report back after the theme is uploaded.
Woot! I have the theme file uploaded and things look like they might be working. I had edited one of the pages last week, but all of the pages were behaving erratically when editing: each page had a Classic widget with code at the top, and the more robust editor at the bottom. Anything entered in the top widget only showed up in the page preview, and anything entered in the bottom showed in the actual rendered page. Any tech block widget contained what looked like the full code from the top Classic widget – the only way I could edit / save changes was to delete out the Classic widget text.
Things look as expected now; I’m editing the file I inadvertently hosed last week and will report back.
Thanks for your help getting things on the path to working!
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
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