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  • #1244116

    Using the WP recovery I was able to get into recovery mode once, but not now. It showed this error:

    Error Details
    =============
    An error of type E_ERROR was caused in line 106 of the file D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-content\themes\enfold\framework\avia_framework.php. Error message: Uncaught Error: Call to undefined function AviaSuperobject() in D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-content\themes\enfold\framework\avia_framework.php:106
    Stack trace:
    #0 D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-content\themes\enfold\functions.php(161): require_once()
    #1 D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-settings.php(514): include(‘D:\\Webdocs\\csad…’)
    #2 D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-config.php(99): require_once(‘D:\\Webdocs\\csad…’)
    #3 D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-load.php(37): require_once(‘D:\\Webdocs\\csad…’)
    #4 D:\Webdocs\csadmin\cswpstage.hostworks.net\wwwroot\wp-admin\admin-ajax.php(22): require_once(‘D:\\Webdocs\\csad…’)
    #5 {main}
    thrown

    #1244131

    Hey hostworks,

    Is this a local site?
    Please answer the following questions:
    – What version of Enfold did you try to update your site?
    – PHP version used?
    – Current WordPress version?

    Best regards,
    Nikko

    #1244132

    no, site info below:
    I just downloaded the latest version from Envato
    7.2.7
    5.5.1 (just updated)
    we are having to do a full restore.

    #1244136

    Hi hostworks,

    Thanks can you try to re-update Enfold again (via FTP or preferrably cPanel)
    Then also upgrade your PHP version to 7.3.
    If it still has issues, please give us FTP access.

    Best regards,
    Nikko

    #1244141

    That is what I did. we are still restoring.

    #1244143

    Hi hostworks,

    Thanks, just let us know once done and give us temporary access, so we can check on it as well.

    Best regards,
    Nikko

    #1244194

    ok, the site is back up, but we’re going to let it settle tonight. the site has been down for 4 hours. well look at it tomorrow.

    #1244338

    Hi hostworks,

    Sure, we’ll wait for it then :)

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
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