Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 26, 2017 at 9:26 pm #857148
    Yeti

    Hi Enfoldistas,

    sorry, but I have another issue: The enfold menu items on mobile do not open /toggle the submenu. Tipping with the finger, they get a little bit grey, but nothing happens. This happens f.e. on Huawei mate 8 (FF and Chrome) and on an old Samsung note 4. I have no idea why.

    Our configuration is:
    – Menu Icon Submenu items: display on click
    – Clone title menu items to submenu: Do not create a clone
    – Menu Icon Style: Standard
    – Menu Overlay Style: Sidebar Flyout Menu (Classic)

    You can try it here: testdrive.artig.st
    That’s above all not funny, because I chose Enfold becous of its mobile skills an features.

    Thanks for checking and best regards
    Stephan

    September 27, 2017 at 6:06 am #857310
    John Torvik

    Hey Stephan,

    Please, may you provide to us your website link and the WP and FTP credentials?

    Best regards,
    John Torvik

    September 27, 2017 at 6:13 am #857319
    edgelogos

    Same issues since 4.12 udpate if this is an issue I wish it would have been flagged?I just updated my site and totatlly screwed my website now. We have loads of products Can’t not work without a sub menu.

    Why did you guys not flag this if it is truly a bug? It’s really really dissapointing.

    • This reply was modified 7 years, 1 month ago by edgelogos.
    September 27, 2017 at 2:56 pm #857512
    Yeti

    Hi Torvik,
    link I wrote above. This and the credentials you’ll find in the Private Content Box below.

    Best regards,
    Stephan

    September 27, 2017 at 4:53 pm #857612
    Victoria

    Hi Yeti,

    This issue has been reported and our developers are working hard on a fix.
    Meanwhile, here is a thread with a few solutions
    https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1/#post-823575

    If you need further assistance please let us know.
    Best regards,
    Victoria

    September 27, 2017 at 7:51 pm #857694
    Yeti

    Hi Victoria,

    first: your topic ‘Sub Menu do not appear in mobile menu since 4.1’ is closed, the last comment is older than a complete month – but no final solution there. Sad…

    Then: The new avia.js (https://pastebin.com/qmubdK8n) which Ismael posted there, does not change anything.

    After that I used the solution with two “//”, posted by a user – but that was never confirmed by a moderator.
    Ok, on mobile, that works. But in Chrome (on desktop) it opens a about:blank page… senseless.
    And for all people with the same issue: Nothing really works, nor “javascript:void(0)” neither “/:0” or something else you’ll find on stackoverflow or anywhere with google.

    So I tried the two “##”, posted by anothe user (and also not approved by a moderator).
    That works both on mobile and on dektop. Also on an iPhone7…
    But thats not valid coding, furthermore it writes in the browser history and so on…

    So is that, after more than a month, still the final stand? No final debug, no update, nothing? Sorry, can’t believe…

    Best regards,
    Stephan

    September 28, 2017 at 1:51 pm #858053
    Victoria

    Hi Stephan,

    I know, it’s been a while, the fixes are being tested now and will be released sometime soon. Please bear with us and sorry for the inconvenience.

    Best regards,
    Victoria

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