Viewing 12 posts - 1 through 12 (of 12 total)
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  • June 29, 2020 at 2:33 pm #1226448
    tzohari

    Hi
    The domain is http://www.theeducators.co/ there is a problem with navigation that it expand and take half of screen, would you see what cause the problem and how can I fix it.
    Regards
    Tony

    June 29, 2020 at 3:12 pm #1226472
    tzohari

    just to add this admin login page

    June 29, 2020 at 7:23 pm #1226551
    Victoria

    Hi tzohari,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    June 29, 2020 at 9:36 pm #1226600
    tzohari

    how do I send screenshot here?
    I can not load image here

    • This reply was modified 4 years, 4 months ago by tzohari.
    June 29, 2020 at 10:01 pm #1226606
    tzohari

    https://snipboard.io/5broNt.jpg
    here you go
    it cover half of the page

    • This reply was modified 4 years, 4 months ago by tzohari.
    June 30, 2020 at 4:51 pm #1226815
    Victoria

    Hi tzohari,

    Could you please clear the cache, check again and get back to us.

    Image 2020-06-30 at 17.51.10.png
    I am not getting the same result.
    Best regards,
    Victoria

    July 1, 2020 at 12:14 am #1227007
    tzohari

    Hi
    https://snipboard.io/O8ci4N.jpg
    I have cleared the cache, but I still get the same problem after that navigate to some other pages and come back.
    regards
    Tony

    July 1, 2020 at 9:53 am #1227191
    Rikard

    Hi Tony,

    Thanks for the update. I can’t reproduce the problem on my end using Chrome though, I clicked into some of your other pages and then back to home a few times, but it works as it should when I do it. How can we reproduce this problem?

    Best regards,
    Rikard

    July 1, 2020 at 4:38 pm #1227279
    tzohari

    It is strange, I do not know how you can reproduce the problem, as I am not sure what cause the problem. But I have this problem, and another friend checked it from other location, and he had the problem too. However when it happened it does look like that there is a Ads loaded there as it is half transparent.
    https://snipboard.io/IZ9APy.jpg

    July 3, 2020 at 3:56 am #1227612
    Rikard

    Hi,

    Thanks for the update, I still can’t produce those results on your site though. I checked in two different browser and incognito/private windows without ad-blockers. Could you give us step-by-step instructions on what you do on your end to produce these results?

    Best regards,
    Rikard

    July 4, 2020 at 7:36 pm #1227952
    tzohari

    That problem has temporary fixed as I removed the google ads banner from top of the page, but the problem is that when google add a banner ad to top of the page it loads into the banner. And banner be expanding and cover half of the page. But as I assume many of your theme user may use google for ads so you may have still look at the issue. And I would appreciate if you get back to me in case you have any solution so I will be able to ad google ads to top of my page.
    Cheers

    • This reply was modified 4 years, 4 months ago by tzohari.
    July 6, 2020 at 6:24 am #1228167
    Rikard

    Hi,

    Thanks for the update. Google ads can be a bit problematic to get looking good as they are usually not responsive. If you need further help on that problem then please post a link to where we can see the actual problem on your site.

    Best regards,
    Rikard

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