Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 29, 2015 at 10:00 pm #480433
    japthorp

    Version 3.1.2

    I noticed the navigation layout keeps displaying incorrectly on my iPhone 6 browser. It’ll look great for a week or so and then look bad again until I clear history on my phone.

    My site is: wellnessrepair.com

    Screen capture when not displaying correctly: http://wellnessrepair.com/wp-content/uploads/2015/07/IMG_6571.png

    Screen capture when displaying as it should: http://wellnessrepair.com/wp-content/uploads/2015/07/IMG_6572.png

    Thank you for your advice! I love the theme!

    July 30, 2015 at 11:13 am #480606
    Rikard

    Hey Jeff,

    Could you try to update the theme to the latest version, 3.2.3, to see if that helps please?

    Regards,
    Rikard

    July 30, 2015 at 5:47 pm #480794
    japthorp

    Thank you for the reply, Rikard. I do apologize. I have two sites that use the Enfold theme. Wellnessrepair.com is already using version: 3.2.3 (copied and pasted the version to be sure I got it right). I keep that site updated as the theme updates come out.

    I will update the other site today also. The other site is not yet public and still in development anyway.

    July 30, 2015 at 5:52 pm #480796
    Yigit

    Hi!

    Please do so and let us know if it helps so we can mark the thread as resolved or assist you further

    Cheers!
    Yigit

    August 1, 2015 at 1:24 pm #481667
    japthorp

    Hi Yigit,

    I believe I didn’t communicate well in my last message. The site having the problem was already updated to version 3.2.3 when I took the screen shots of the navigation layout problem.

    I have observed this issue since I first started using the Enfold theme. It has spanned at least one theme version update and also at least one iOS update.

    Each time the problem occurs, I figured out I can clear history on my iPhone safari browser to fix it. I have seen it do the same thing on three other iPhones of family members and one reader of my site reported seeing it. Clearing history seems to work, but then it happens again within a week or so.

    Thanks again for your consideration.

    August 3, 2015 at 5:18 pm #482286
    Andy

    Hi!

    I checked your website on my mobile device and navigation looks totally fine for me. Could you fix it? Please try to deactivate all plugins to see if one is causing this issue.

    Regards,
    Andy

    August 3, 2015 at 10:38 pm #482432
    japthorp

    Navigation usually looks totally fine for me too. It breaks after using it daily for about a week. Then clearing history on my iPhone fixes it (with no changes to the site at all).

    I will try deactivating plugins.

    August 4, 2015 at 5:44 pm #482878
    Yigit

    Hey!

    I checked your website and it looks fine on my iphone 5s as well. Please let us know if deactivating plugins help

    Best regards,
    Yigit

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