Viewing 16 posts - 1 through 16 (of 16 total)
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  • #1284603

    Hello:
    On the store page, where all the products are shown, I have included a header, text, and product filter, … everything looks correctly and the filter works well, but when the product list is paged (page 1 -2-3, etc) the page header disappears

    How can I solve this? I need the page header to be seen on all product pages

    I wait for your help.

    Attached screenshots:
    https://www.dropbox.com/sh/n343oz4uba41k24/AADvdO-l2GKWTfciOOu5tDfoa?dl=0

    #1285224

    Hi Carlos,

    Enfold 4.8 has just been released please try to update your site to the latest version which contains fixes to paginations.
    Please make sure to have a backup first before updating.
    Let us know if this helps.

    Best regards,
    Nikko

    #1285502

    Hello:
    Thanks for your reply.
    I have upgraded enfold to version 4.8 and the problem continues.

    When you are in the store, the pagination of woocommerce products if you go to the next page, the page header disappears, as explained in the initial query of this ticket.

    I need help please …. how can I set the page header, title, description and filters? …. This part should stay fixed regardless of the woocommerce product page.

    #1285628

    Hi Presumebox,

    How is that header added? Is that some kind of plugin?

    Best regards,
    Victoria

    #1285950
    This reply has been marked as private.
    #1286629

    Hi Presumebox,

    We apologize for the delayed response.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1286642

    Hi Nikko,

    I just sent the temporary access to the backend of the site, following your instructions.

    I hope your help to solve this problem of pagination of the store page.


    Greetings

    • This reply was modified 3 years, 8 months ago by Nikko.
    #1286645
    This reply has been marked as private.
    #1286656

    Hi Presumebox,

    I’m from the Philippines.

    Best regards,
    Nikko

    #1286665
    This reply has been marked as private.
    #1286998

    Hi Presumebox,

    Thanks for giving us admin access.
    I was able to check and reproduce the issue on my end however this is exactly the same behavior/issue showing when using a default WordPress Theme like TwentyTwenty or TwentyTwentyOne.
    The workaround for this is to use woocommerce’s hook woocommerce_archive_description and put it in a child theme, here’s an example (it will only output a heading):

    function myshop_archive_description() {
    	echo "<h2>Do Something</h2>";
    }
    
    add_action('woocommerce_archive_description', 'myshop_archive_description');

    Best regards,
    Nikko

    #1287016

    Hello;
    Thanks for your reply, … So what should I do to solve this problem?

    #1287032

    I think this is a very basic patch and the truth is that it does not look good, the ideal would be that the header of the store page should not be lost in any page.

    #1287302

    Hi Presumebox,

    I agree, however the change can’t be done in Enfold but in Woocommerce plugin, fortunately they have a hook which we can use.
    I have modified it on your site.

    function myshop_archive_description() {
    	echo '<!– wp:separator {"color":"col_#ffffff","className":"is-style-wide"} –>';
    	echo '<hr class="wp-block-separator has-text-color has-background has-col-ffffff-background-color has-col-ffffff-color is-style-wide"/>';
    	echo '<!– /wp:separator –>';
    	
    	echo '<!– wp:heading {"textAlign":"center","level":4,"fontSize":"fs24px"} –>';
    	echo '<h4 class="has-text-align-center has-fs-24-px-font-size"><span style="text-decoration: underline;">FILTRO DE PRODUCTOS</span></h4>';
    	echo '<!– /wp:heading –>';
    	
    	echo '<!– wp:paragraph {"align":"center","fontSize":"fs18px"} –>';
    	echo '<p class="has-text-align-center has-fs-18-px-font-size">A continuación dispone de un filtro para encontrar el Queso que mas se ajuste a sus preferencias.</p>';
    	echo '<!– /wp:paragraph –>';
    	
    	echo '<!– wp:separator {"color":"col_#f8f8f8","className":"is-style-wide"} –>';
    	echo '<hr class="wp-block-separator has-text-color has-background has-col-f-8-f-8-f-8-background-color has-col-f-8-f-8-f-8-color is-style-wide"/>';
    	echo '<!– /wp:separator –>';
    	
    	    echo '<!– wp:columns {"textColor":"col_#719430","style":{"color":{"gradient":"radial-gradient(rgb(255,255,255) 76%,rgb(211,224,234) 100%)"}}} –>';
        echo '<div class="wp-block-columns has-col-719430-color has-text-color has-background" style="background:radial-gradient(rgb(255,255,255) 76%,rgb(211,224,234) 100%)"><!– wp:column –>';
        echo '<div class="wp-block-column"><!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='Displayed Everywhere' av_uid='av-4eq8ao']");
        echo '<!– /wp:shortcode –></div>';
        echo '<!– /wp:column –>';
    
        echo '<!– wp:column –>';
        echo '<div class="wp-block-column"><!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='Shop Overview Page' av_uid='av-b6dg0']");
        echo '<!– /wp:shortcode –></div>';
        echo '<!– /wp:column –>';
    
        echo '<!– wp:column –>';
        echo '<div class="wp-block-column"><!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='BUSCAR PRODUCTO' av_uid='av-3ldrw0']");
        echo '<!– /wp:shortcode –></div>';
        echo '<!– /wp:column –></div>';
        echo '<!– /wp:columns –>';
    
        echo '<!– wp:separator {"color":"col_#f8f8f8","className":"is-style-wide"} –>';
        echo '<hr class="wp-block-separator has-text-color has-background has-col-f-8-f-8-f-8-background-color has-col-f-8-f-8-f-8-color is-style-wide"/>';
        echo '<!– /wp:separator –>';
    
        echo '<!– wp:heading {"textAlign":"center","textColor":"col_#000000"} –>';
        echo '<h2 class="has-text-align-center has-col-000000-color has-text-color"><span style="color:#52a4c7" class="has-inline-color"><span style="text-decoration: underline;">LA DESPENSA DE QUESOS CAMPOREAL</span></span><span class="has-inline-color has-col-719430-color"> </span></h2>';
        echo '<!– /wp:heading –>';
    
        echo '<!– wp:heading {"textAlign":"center","textColor":"col_#000000"} –>';
        echo '<h2 class="has-text-align-center has-col-000000-color has-text-color"><span style="text-decoration: underline;"><span class="has-inline-color has-col-000000-color">Catálogo de Quesos</span></span></h2>';
        echo '<!– /wp:heading –>';
    
        echo '<!– wp:shortcode –>';
        echo do_shortcode("[av_sidebar widget_area='MENU LATERAL' av_uid='av-1vwc8w']");
        echo '<!– /wp:shortcode –>';
    
        echo '<!– wp:separator {"color":"col_#f8f8f8","className":"is-style-wide"} –>';
        echo '<hr class="wp-block-separator has-text-color has-background has-col-f-8-f-8-f-8-background-color has-col-f-8-f-8-f-8-color is-style-wide"/>';
        echo '<!– /wp:separator –>';
    	
    }
    
    add_action('woocommerce_archive_description', 'myshop_archive_description');

    Please review your site.

    Best regards,
    Nikko

    #1287646

    Thanks for your help and your patience.
    The problem is solved
    Greetings

    #1287823

    Hi Presumebox,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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