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  • #592416

    I have been trying to trace a problem with a plugin needing an update. WordPress tells me there is one, but doesn’t identify it. I’ve traced it down to the Enfold theme.

    WP tells me that the theme is up to date. I’ve manually uploaded the latest theme package. Nothing makes a difference.

    O:8:”stdClass”:5:{s:12:”last_checked”;i:1456972855;s:7:”checked”;a:8:{s:19:”akismet/akismet.php”;s:5:”3.1.7″;s:45:”facebook-by-weblizar/facebook-by-weblizar.php”;s:3:”2.4″;s:19:”jetpack/jetpack.php”;s:5:”3.9.2″;s:43:”shortcodes-ultimate/shortcodes-ultimate.php”;s:5:”4.9.9″;s:49:”google-calendar-events/google-calendar-events.php”;s:6:”3.0.14″;s:75:”simple-calendar-google-calendar-pro/simple-calendar-google-calendar-pro.php”;s:5:”1.0.3″;s:25:”tablepress/tablepress.php”;s:3:”1.7″;s:23:”wordfence/wordfence.php”;s:6:”6.0.24″;}s:8:”response”;a:1:{s:124:”var/www/vhosts/95/243686/webspace/httpdocs/sacaa.org/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php”;O:8:”stdClass”:6:{s:4:”slug”;s:11:”LayerSlider”;s:7:”version”;s:5:”5.6.3″;s:3:”url”;s:79:”http://codecanyon.net/item/layerslider-wp-the-wordpress-parallax-slider/1362246″;s:7:”package”;s:113:”http://repository.kreaturamedia.com/v3/updates/download.php?token=–omitted–&channel=stable”;s:14:”upgrade_notice”;s:82:”This update brings further improvements and bug fixes to our latest major release.”;s:11:”new_version”;s:5:”5.6.3″;}}s:12:”translations”;a:0:{}s:9:”no_update”;a:7:{s:19:”akismet/akismet.php”;O:8:”stdClass”:6:{s:2:”id”;s:2:”15″;s:4:”slug”;s:7:”akismet”;s:6:”plugin”;s:19:”akismet/akismet.php”;s:11:”new_version”;s:5:”3.1.7″;s:3:”url”;s:38:”https://wordpress.org/plugins/akismet/”;s:7:”package”;s:56:”https://downloads.wordpress.org/plugin/akismet.3.1.7.zip”;}s:45:”facebook-by-weblizar/facebook-by-weblizar.php”;O:8:”stdClass”:6:{s:2:”id”;s:5:”50302″;s:4:”slug”;s:20:”facebook-by-weblizar”;s:6:”plugin”;s:45:”facebook-by-weblizar/facebook-by-weblizar.php”;s:11:”new_version”;s:3:”2.4″;s:3:”url”;s:51:”https://wordpress.org/plugins/facebook-by-weblizar/”;s:7:”package”;s:67:”https://downloads.wordpress.org/plugin/facebook-by-weblizar.2.4.zip”;}s:19:”jetpack/jetpack.php”;O:8:”stdClass”:6:{s:2:”id”;s:5:”20101″;s:4:”slug”;s:7:”jetpack”;s:6:”plugin”;s:19:”jetpack/jetpack.php”;s:11:”new_version”;s:5:”3.9.2″;s:3:”url”;s:38:”https://wordpress.org/plugins/jetpack/”;s:7:”package”;s:56:”https://downloads.wordpress.org/plugin/jetpack.3.9.2.zip”;}s:43:”shortcodes-ultimate/shortcodes-ultimate.php”;O:8:”stdClass”:6:{s:2:”id”;s:5:”21713″;s:4:”slug”;s:19:”shortcodes-ultimate”;s:6:”plugin”;s:43:”shortcodes-ultimate/shortcodes-ultimate.php”;s:11:”new_version”;s:5:”4.9.9″;s:3:”url”;s:50:”https://wordpress.org/plugins/shortcodes-ultimate/”;s:7:”package”;s:62:”https://downloads.wordpress.org/plugin/shortcodes-ultimate.zip”;}s:49:”google-calendar-events/google-calendar-events.php”;O:8:”stdClass”:6:{s:2:”id”;s:5:”15794″;s:4:”slug”;s:22:”google-calendar-events”;s:6:”plugin”;s:49:”google-calendar-events/google-calendar-events.php”;s:11:”new_version”;s:6:”3.0.14″;s:3:”url”;s:53:”https://wordpress.org/plugins/google-calendar-events/”;s:7:”package”;s:72:”https://downloads.wordpress.org/plugin/google-calendar-events.3.0.14.zip”;}s:25:”tablepress/tablepress.php”;O:8:”stdClass”:7:{s:2:”id”;s:5:”32125″;s:4:”slug”;s:10:”tablepress”;s:6:”plugin”;s:25:”tablepress/tablepress.php”;s:11:”new_version”;s:3:”1.7″;s:3:”url”;s:41:”https://wordpress.org/plugins/tablepress/”;s:7:”package”;s:57:”https://downloads.wordpress.org/plugin/tablepress.1.7.zip”;s:14:”upgrade_notice”;s:92:”This update is a stability, maintenance, and compatibility release. Updating is recommended.”;}s:23:”wordfence/wordfence.php”;O:8:”stdClass”:6:{s:2:”id”;s:5:”25305″;s:4:”slug”;s:9:”wordfence”;s:6:”plugin”;s:23:”wordfence/wordfence.php”;s:11:”new_version”;s:6:”6.0.24″;s:3:”url”;s:40:”https://wordpress.org/plugins/wordfence/”;s:7:”package”;s:59:”https://downloads.wordpress.org/plugin/wordfence.6.0.24.zip”;}}}

    • This topic was modified 8 years, 8 months ago by melwade.
    #593129

    Hi melwade,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    #593156

    Here you go…

    #593167

    Hi!

    It seems there is a conflict with the plugins you have.
    Please try the following plugin
    https://wordpress.org/plugins/artiss-transient-cleaner/

    and let us know if that solves the issue for you

    Cheers!
    Basilis

    #593202

    That’s the one I was using.

    However, that is not the problem as I only recently installed that plugin to make troubleshooting this problem easier.

    #593209

    I have even deleted all plugins but still had the problem.

    #594045

    Hi,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    #594050

    No change.

    #594785

    Hi,

    We will need a URL to be able to log in, could you post that as well please?

    Thanks,
    Rikard

    #594796

    Here you go

    • This reply was modified 8 years, 8 months ago by melwade.
    #595327

    Hi,

    I’m not sure why it’s doing that, I have a hard time believing it’s due to the theme though. Could you try reinstalling WordPress to see if that helps?

    Thanks,
    Rikard

    #595331

    have you logged in to your mysql database?
    Try to optimize/repair your database tables

    #596063

    Hi,

    Thanks for the tip @Guenni007, that might help. This plugin has worked well for me: https://wordpress.org/plugins/wp-optimize/

    Thanks,
    Rikard

    #596076

    No luck. I posted the plugin transient data in the original post that shows the plugin that needs upgrading. This appears to me to be one in the theme.

    #596080

    I’m posting the _site_transient_update_plugins again here:

    O:8:"stdClass":5:{s:12:"last_checked";i:1457585443;s:7:"checked";a:11:{s:19:"akismet/akismet.php";s:5:"3.1.8";s:45:"facebook-by-weblizar/facebook-by-weblizar.php";s:3:"2.4";s:19:"jetpack/jetpack.php";s:5:"3.9.3";s:43:"shortcodes-ultimate/shortcodes-ultimate.php";s:5:"4.9.9";s:49:"google-calendar-events/google-calendar-events.php";s:6:"3.0.14";s:75:"simple-calendar-google-calendar-pro/simple-calendar-google-calendar-pro.php";s:5:"1.0.3";s:25:"tablepress/tablepress.php";s:3:"1.7";s:53:"artiss-transient-cleaner/artiss-transient-cleaner.php";s:5:"1.4.1";s:41:"transients-manager/transients-manager.php";s:5:"1.7.2";s:23:"wordfence/wordfence.php";s:6:"6.0.24";s:27:"wp-optimize/wp-optimize.php";s:8:"1.8.9.10";}s:8:"response";a:1:{s:124:"var/www/vhosts/95/243686/webspace/httpdocs/sacaa.org/wp-content/themes/enfold/config-layerslider/LayerSlider/layerslider.php";O:8:"stdClass":6:{s:4:"slug";s:11:"LayerSlider";s:7:"version";s:5:"5.6.3";s:3:"url";s:79:"http://codecanyon.net/item/layerslider-wp-the-wordpress-parallax-slider/1362246";s:7:"package";s:113:"http://repository.kreaturamedia.com/v3/updates/download.php?token=xxxxremovedxxxx&channel=stable";s:14:"upgrade_notice";s:82:"This update brings further improvements and bug fixes to our latest major release.";s:11:"new_version";s:5:"5.6.3";}}s:12:"translations";a:0:{}s:9:"no_update";a:10:{s:19:"akismet/akismet.php";O:8:"stdClass":6:{s:2:"id";s:2:"15";s:4:"slug";s:7:"akismet";s:6:"plugin";s:19:"akismet/akismet.php";s:11:"new_version";s:5:"3.1.8";s:3:"url";s:38:"https://wordpress.org/plugins/akismet/";s:7:"package";s:56:"https://downloads.wordpress.org/plugin/akismet.3.1.8.zip";}s:45:"facebook-by-weblizar/facebook-by-weblizar.php";O:8:"stdClass":6:{s:2:"id";s:5:"50302";s:4:"slug";s:20:"facebook-by-weblizar";s:6:"plugin";s:45:"facebook-by-weblizar/facebook-by-weblizar.php";s:11:"new_version";s:3:"2.4";s:3:"url";s:51:"https://wordpress.org/plugins/facebook-by-weblizar/";s:7:"package";s:67:"https://downloads.wordpress.org/plugin/facebook-by-weblizar.2.4.zip";}s:19:"jetpack/jetpack.php";O:8:"stdClass":6:{s:2:"id";s:5:"20101";s:4:"slug";s:7:"jetpack";s:6:"plugin";s:19:"jetpack/jetpack.php";s:11:"new_version";s:5:"3.9.3";s:3:"url";s:38:"https://wordpress.org/plugins/jetpack/";s:7:"package";s:56:"https://downloads.wordpress.org/plugin/jetpack.3.9.3.zip";}s:43:"shortcodes-ultimate/shortcodes-ultimate.php";O:8:"stdClass":6:{s:2:"id";s:5:"21713";s:4:"slug";s:19:"shortcodes-ultimate";s:6:"plugin";s:43:"shortcodes-ultimate/shortcodes-ultimate.php";s:11:"new_version";s:5:"4.9.9";s:3:"url";s:50:"https://wordpress.org/plugins/shortcodes-ultimate/";s:7:"package";s:62:"https://downloads.wordpress.org/plugin/shortcodes-ultimate.zip";}s:49:"google-calendar-events/google-calendar-events.php";O:8:"stdClass":6:{s:2:"id";s:5:"15794";s:4:"slug";s:22:"google-calendar-events";s:6:"plugin";s:49:"google-calendar-events/google-calendar-events.php";s:11:"new_version";s:6:"3.0.14";s:3:"url";s:53:"https://wordpress.org/plugins/google-calendar-events/";s:7:"package";s:72:"https://downloads.wordpress.org/plugin/google-calendar-events.3.0.14.zip";}s:25:"tablepress/tablepress.php";O:8:"stdClass":7:{s:2:"id";s:5:"32125";s:4:"slug";s:10:"tablepress";s:6:"plugin";s:25:"tablepress/tablepress.php";s:11:"new_version";s:3:"1.7";s:3:"url";s:41:"https://wordpress.org/plugins/tablepress/";s:7:"package";s:57:"https://downloads.wordpress.org/plugin/tablepress.1.7.zip";s:14:"upgrade_notice";s:92:"This update is a stability, maintenance, and compatibility release. Updating is recommended.";}s:53:"artiss-transient-cleaner/artiss-transient-cleaner.php";O:8:"stdClass":7:{s:2:"id";s:5:"36582";s:4:"slug";s:24:"artiss-transient-cleaner";s:6:"plugin";s:53:"artiss-transient-cleaner/artiss-transient-cleaner.php";s:11:"new_version";s:5:"1.4.1";s:3:"url";s:55:"https://wordpress.org/plugins/artiss-transient-cleaner/";s:7:"package";s:73:"https://downloads.wordpress.org/plugin/artiss-transient-cleaner.1.4.1.zip";s:14:"upgrade_notice";s:86:"Urgent update to fix a bug that will affect those running WordPress before version 4.4";}s:41:"transients-manager/transients-manager.php";O:8:"stdClass":6:{s:2:"id";s:5:"50322";s:4:"slug";s:18:"transients-manager";s:6:"plugin";s:41:"transients-manager/transients-manager.php";s:11:"new_version";s:5:"1.7.2";s:3:"url";s:49:"https://wordpress.org/plugins/transients-manager/";s:7:"package";s:61:"https://downloads.wordpress.org/plugin/transients-manager.zip";}s:23:"wordfence/wordfence.php";O:8:"stdClass":6:{s:2:"id";s:5:"25305";s:4:"slug";s:9:"wordfence";s:6:"plugin";s:23:"wordfence/wordfence.php";s:11:"new_version";s:6:"6.0.24";s:3:"url";s:40:"https://wordpress.org/plugins/wordfence/";s:7:"package";s:59:"https://downloads.wordpress.org/plugin/wordfence.6.0.24.zip";}s:27:"wp-optimize/wp-optimize.php";O:8:"stdClass":6:{s:2:"id";s:4:"6250";s:4:"slug";s:11:"wp-optimize";s:6:"plugin";s:27:"wp-optimize/wp-optimize.php";s:11:"new_version";s:8:"1.8.9.10";s:3:"url";s:42:"https://wordpress.org/plugins/wp-optimize/";s:7:"package";s:63:"https://downloads.wordpress.org/plugin/wp-optimize.1.8.9.10.zip";}}}

    #598199

    Hi!

    It’s probably the layer slider plugin. It is included in the theme by default but we do not include the beta / latest version if it’s not stable yet. We will eventually include the latest version of the plugin on the next theme update.

    Cheers!
    Ismael

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