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  • #1349132

    Hi!

    My widgets are not showing up in my footer on my eCommerce site anymore. It happened after updating plugins. When entering troubleshooting mode, deactivating all plugins, the problem is still there. When I go to Enfold Child => Theme Options => Footer and change for example the number of columns, the change won’t go through. I’ve tried in incognito window and also cleared my browser’s cache.

    Instead of my widgets showing up, “Interesting links”, “Pages” and “Kategorien” (which seems to be German??) are showing up.

    #1349135

    I had a custom footer.php in my child theme’s root; I think we could go with the standard code coming with the theme instead. But when I rename my child theme’s footer.php to something like footer-old.php or even removing it completely from the child’s folder, the footer completely disappears.

    #1349165

    Hey,

    Thanks for contacting us!

    Have you modified header.php file on your child theme? If you have, that could be the issue :)

    Regards,
    Yigit

    #1349443

    Hi!
    Yes I have. Renaming the file (or removing it) from my child theme doesn’t affect my issue with the footer however.

    #1349480

    Hi,

    Please try replacing header.php and footer.php in your child theme with the parent theme files. If you need help with that, then please include admin WordPress and FTP login details in private.

    Best regards,
    Rikard

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