Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 24, 2016 at 9:49 am #588256
    Qjay

    Dear Kriesi.

    Thanks for a great theme.

    I have, hower two fault / deffeckt on microsoft internet explore 9 and firefox.
    I hope you can help me.
    1. Dosent show pigtures on internet explore 9.
    http://www.fullhouse.dk/wp-content/uploads/2016/02/HJEMMESIDE-KONTAKT-ENFOLD-FEJL.jpg

    2. Boxes moves up and down on firefox.
    Please see the example:
    http://www.fullhouse.dk/wp-content/uploads/2016/02/firefox-fejl.jpg

    I hope you can help.

    February 25, 2016 at 1:29 pm #589034
    Vinay

    Hey Qjay!

    There might be a conflict with some plugin hence the images are not showing in IE to find the plugin in conflict please follow the below steps

    1. Goto plugins page > Deactivate all active Plugins
    2. Updated WordPress and Enfold to latest version if you have not.
    3. Activate one plugin at a time… refresh the page and check for the issue.
    4. Make sure the plugins are all updated

    The above credentials don’t have admin role to check for the issue.

    If you still have any issues please create a temporary user with ‘administrator’ role and share in private content with permission to deactivate all plugins and add custom code if necessary to help you resolve this issue.

    Cheers!
    Vinay Kashyap

    February 25, 2016 at 4:24 pm #589226
    Qjay

    Hi Vinnie.

    Thanks alot.
    I still have have the issue.
    Can you please check?
    I gave kriesi admin role.

    Can you also look a firefox fault?
    2. Boxes moves up and down in firefox.
    Please see the example:
    http://www.fullhouse.dk/wp-content/uploads/2016/02/firefox-fejl.jpg

    February 29, 2016 at 10:26 am #590630
    Vinay

    Hi!

    The website opened on FF and chrome…

    The problem on FF is very strange sometimes the images move up and down on it’s own or when i click in the form field the image move up again… Need to know if any custom CSS style or any custom jQuery is used on the site? If so please let us know which block of code and where we can access it… so we can take a closer look at the code and help you resolve it.

    I could not view your site is in IE AVG antivirus blocks it due to a virus threat. Please ask your hosting provider to run a virus check on the site. After a virus check is completed by the hosting company let us know so we can trouble shoot further.

    Cheers!
    Vinay Kashyap

    February 29, 2016 at 2:01 pm #590727
    Qjay

    Hi again.

    Can you try now?

    March 3, 2016 at 6:29 pm #592774
    Vinay

    Hey!

    Nope it’s still not working :( this is the message i get

    “This site has been temporarily disabled, please try again later.”

    Please get in touch with us when we can access the site so we can help you resolve this issue.

    Did you contact your hosting company about the Virus Alert ?

    Cheers!
    Vinay Kashyap

    March 4, 2016 at 11:47 am #593217
    Qjay

    Ok. Now Wee fixed the problem.
    Can you please try now.

    March 4, 2016 at 2:15 pm #593268
    Qjay

    And uor costum css is:

    Enfold costum CSS:

    #footer { font-size: 14px !important; }

    .header_color .main_menu ul:first-child > li> a { font-weight: 700;
    font-family: Century Gothic,CenturyGothic,AppleGothic,sans-serif;
    }

    .header_color .main_menu ul:first-child > li> a { font-weight: 700; text-transform: uppercase;}

    .av-main-nav > li:first-child .avia-menu-text{ border-left: 0; }
    .av-main-nav > li:last-child .avia-menu-text{ border-left: 0; }
    .avia-menu-fx{ display: none; }
    .av-main-nav > li > a > .avia-menu-text{ border-left: 1px solid #e2e2e2; padding-left: 20px; }

    #top .main_menu .menu li ul a {
    font-family: Century Gothic,CenturyGothic,AppleGothic,sans-serif;
    font-weight: open sans;
    font-weight: 700;
    text-transform: uppercase;}
    }

    .main_color .image-overlay .image-overlay-inside::before {
    background-color:#F40 !important;
    }

    h2, h3, h4, h5 {
    font-family: ‘Century Gothic’, CenturyGothic, AppleGothic, sans-serif;
    }

    .widget_nav_menu a {
    font-family: ‘Century Gothic’, CenturyGothic, AppleGothic, sans-serif;
    }

    .widget_nav_menu a { font-size: 16px !important; }

    March 7, 2016 at 1:07 pm #594262
    Vinay

    Hey!

    In Quick CSS when you add a comment it should be within /* Comment */

    Example Css Comment = /*Enfold costum CSS: */

    If you just add ” Enfold costum CSS: ” It will cause error in CSS

    I checked in chrome IE and FF now it’s working correctly in Chrome and IE but in FF the image still moves up and down.

    i checked it without the custom CSS but still it is doing the same thing… have you made any other modifications? it is not usual that this happen with default theme but some modifications to the theme is causing this issues.

    Please remove all modifications you have made and add it back one by one and refresh in FF and check for the issue till you find the culprit.

    Best regards,
    Vinay Kashyap

    March 8, 2016 at 10:31 am #594919
    Qjay

    Hey Vinnie.

    Thanks for help.

    1. The problem isent solve for Internet explore 9. No image on any site can be seen.

    2. About firefox, i havent made any changes or modifications.
    Were can I make any modifications besides Costum CSS?

    Hope you can help.

    Best regards
    Fullhouse

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