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  • #348462

    You asked me to open a ticket here. I included your repsonse to me below. Here is my issue:
    Hi guys, I need help…I created some pages and they were working 100% fine. After the WP update and update to 3.0 for theme many pages will load on website (public) but will NOT load in the back end so I can edit it. making all my work useless. The section where we can edit the page has a circle that keeps spinning like it wants to load but remains blank. I have deactivated ALL plugins to no avail. How can we correct this? Please help…urgent.

    THANK YOU!!!

    +++++++++++++++
    Hey!

    Are there any plugins that might cause problems in the backend? If so I would try to disable them one by one to check which one it is. If thats not the case please open a thread in our support forum:

    https://kriesi.at/support/

    Please also add a link to your site as well as the login credentials (in the “private data” field) when opening the thread, so we can take a look at your backend.

    Cheers!
    Kriesi

    #348529

    Hey!

    Your theme version is 2.7.1. Please update the theme to the latest version (3.0.2).

    Best regards,
    Josue

    #348990

    Hey Josue,

    Thank you for your super quick response.

    I uploaded the the update via FTP…it worked, I am on 3.02

    I tried to access the pages and same thing. BUT WORSE:

    #1 Can not see the pages as initially stated
    #2 Advanced layout editor is not working
    #3 and I get this message when I move among pages:
    Fatal error: Cannot call overloaded function for non-object in /home/theqman/public_html/wp-includes/capabilities.php on line 1353

    This is costing me time and money since the pages I have to edit are landing pages for clients and it will not allow me to create new pages with the visual editor and widgets. Hence making it useless. Please help me PLEASE!

    Thank you. God bless you !

    #349058

    Hey!

    That error it’s caused by some server-related misconfiguration, the fix is very simple though:
    https://wordpress.org/support/topic/fatal-error-cannot-call-overloaded-function-for-non-object-1/page/2?replies=35#post-6035835

    You may need to contact your server provider support to do that for you.

    Best regards,
    Josue

    #349496
    This reply has been marked as private.
    #349589

    Hello,

    We’re close, editing page loads, now add this line to your wp-config.php file:

    define( 'CONCATENATE_SCRIPTS', false ); 
    

    Regards,
    Josue

    #349652
    This reply has been marked as private.
    #349687

    There are some outdated (and missing) files, please try re-uploading the theme via FTP:

    I can help you with this if you want but i’d need an FTP account.

    Regards,
    Josue

    #349714
    This reply has been marked as private.
    #349790

    Check it now.

    #349813
    This reply has been marked as private.
    #349822

    You are welcome, i uploaded the theme again, the old one isn’t deleted, i just renamed it to “enfold_old”.

    Regards,
    Josue

    #366315
    This reply has been marked as private.
    #366419

    Hi!

    This is probably caused by the WordPress 4.0.1 update, there is a new version of Enfold (3.0.4) that fixes these issues, you currently have 3.0.2.
    http://kriesi.at/documentation/enfold/updating-your-theme-files

    Regards,
    Josue

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