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Posts
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Hi http://www.fanfullaconstructions.com is not displaying I receive the following error
Parse error: syntax error, unexpected T_ENCAPSED_AND_WHITESPACE, expecting ‘)’ in /home/fanfulla/public_html/wp-includes/post-template.php on line 1377
My Ip provider said to contact the developer here is there reply
It seems there is some coding issue in your “/home/fanfulla/public_html/wp-includes/post-template.php”, I would recommend you to contact your web developer and ask them to further investigate this issue. :)
This is urgent can someone please asset me
Hi kinnear!
Please try re-updating the theme via FTP – http://vimeo.com/67209750
Best regards,
YigitThanks, can just do it through WP or does it have to be done through FTP? I not technical so I’d rather the way I know if that is an option.
cheers and thank you for the prompt reply I greatly appreciate it
Kinnear
Hi I’m a bit of a dil, I can’t get into WP so I will have to do it through FTP, hope I don’t mess it up.
Hi, I just had confirmation from my IP provider that I can do this through cPanel because I don’t have FTP. I had a look in the file manager and found the Enfold folder is this correct path?
public_html/wp-content/themes/enfoldIf so do I just delete the old files and upload the new one?
cheers Kinnear
Hi!
You can either delete them or re-upload and write over them. Since its through a file manager it would probably be best to delete and re-install fresh.
Best regards,
DevinMy theme is a zip file and the tutorial for the installing this through FTP was just a folder, as I am doing this through File Manger can I use the zip because I can’t upload a folder?
cheers Kinnear
Hi, I’m pretty sure I have managed to add the new version to file manager but the site is still not working. This is very concerning because it is leading up to a weekend and this client has only just gone live, not a good first impression. I need some assistance wit this can we communicate privately so I can give you my log in details so you can check it?
cheers KinnearNo, the zip is only for uploading through WordPress. You would need to unzip the theme so that you are writing over the files 1:1.
You can also re-upload through WordPress in the same way you first installed the theme.
Hi, i checked the file manager and it is there my IP provider did it for me. However it still isn’t working the site is not displaying and I can’t access WordPress I get the same error as above. Can you please check it for me as stated above I can give you my log in details vial email so you can check it as it didn’t solve the issue and I really need to get this up and running. cheers Kinnear
Hi the new version has been loaded in file manager however it hasn’t fixed the issue, that is why I asked you to provide a private way that I can give you my log in details so you can check it.
I can’t get into WordPress or the website so I really need help here.
cheers Kinnear
Hi, can someone please get back to regarding the above request as this site is still down even though I have upgraded.
cheers KinnearYou can reply here with a private reply at any time but in this instance that error is with WordPress core itself. Your core files may have gotten corrupted if re-loading the theme doesn’t work.
Some other things to try are deleting the enfold theme folder from your wp-content>themes folder to force WordPress to load in one of the default themes, renaming your plugins folder in wp-conent to any other name so WordPress can’t recognize theme and defaults to turning them all off.
If the issue is still happening then you would need to either re-install WordPress or just that specific file that is having the error by downloading the core from here, unzipping, finding that file and uploading it in place of that one:http://wordpress.org/download/
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