Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 30, 2017 at 3:50 pm #870524
    Tenshi Phillips
    Guest

    Hi Kriesi , My Purchase code is not working with activating the layer slider. Can you assist.

    October 30, 2017 at 4:04 pm #870537
    Yigit

    Hey Tenshi,

    Thanks for contacting us!

    Since LayerSlider is bundled in Enfold, you only get a purchase code for Enfold.
    We update the theme to include the latest version of LayerSlider after testing.

    If you have any other questions or issues, please register to our support forum – https://kriesi.at/support/register/ and start a new thread under Enfold sub forum :)

    Best regards,
    Yigit

    October 30, 2017 at 4:15 pm #870543
    Tenshi_Wing

    Hi Yigit , my theme has not been updated yet to use the layerslider , must i wait for that ?

    October 30, 2017 at 4:37 pm #870565
    Yigit

    Hi,

    If you inserted your API key and username in Enfold theme options, please try this plugin to clear WordPress transients if you do not receive auto updates and make sure your API key is correct: https://wordpress.org/plugins/artiss-transient-cleaner/.

    If it does not help, I am afraid you might need to update the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Unfortunately not all Server environments are able to make use of the auto update feature provided by ThemeForest :/

    Best regards,
    Yigit

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