Viewing 10 posts - 1 through 10 (of 10 total)
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  • February 11, 2020 at 1:33 am #1183315
    ivi07

    I think I have changed something somewhere and on my website, when I visit it from the mobile device, the entire menu bar always remains completely closed and does not open – this means that I cannot call up the individual menus. Have already tried some CSS codes from the forum – nothing has worked. Thanks and best regards

    • This topic was modified 5 years, 11 months ago by ivi07.
    February 11, 2020 at 1:50 am #1183317
    ivi07

    Thank you in advance

    • This reply was modified 5 years, 11 months ago by ivi07.
    February 11, 2020 at 5:32 pm #1183611
    Jordan Shannon

    Hi,

    Have you tried disabling all active plugins to see if the issue resolves?

    Best regards,
    Jordan Shannon

    February 11, 2020 at 5:44 pm #1183616
    ivi07

    Yes Mr. Shannon but nothing changed.

    Kind Regards
    Ivan

    February 11, 2020 at 10:20 pm #1183685
    Victoria

    Hi ivi07,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 767px) {
    #top .header_color .av-hamburger-inner, 
    #top .header_color .av-hamburger-inner::before, 
    #top .header_color .av-hamburger-inner::after {
        background-color: #efdcdc;
    }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 14, 2020 at 12:14 am #1184345
    ivi07

    Dear Victoria,

    thank you very much for the quick answer.

    I just did this, but without success – only the color of the menu bar has changed.

    The problem is that the complete menu bar cannot be opened – so if I click on it, there is nothing happens – no menus are shown

    Best regards

    February 14, 2020 at 12:16 am #1184347
    ivi07

    and that only happens in the mobile version of my website – the normal website in the browser works perfectly

    February 15, 2020 at 6:46 am #1184663
    Rikard

    Hi,

    Thanks for the update. I’m not sure if it’s related, but there seems to be a problem with your caching plugin. I got this error message when trying to clear the cache from it:

    Fatal error: Uncaught Error: Class 'Redis' not found in /home/lamariab/public_html/wp-content/plugins/w3-total-cache/Cache_Redis.php:343 Stack trace: #0 /home/lamariab/public_html/wp-content/plugins/w3-total-cache/Cache_Redis.php(220): W3TC\Cache_Redis->_get_accessor('w3tc_273255528_...') #1 /home/lamariab/public_html/wp-content/plugins/w3-total-cache/Cache_Redis.php(183): W3TC\Cache_Redis->_get_key_version('') #2 /home/lamariab/public_html/wp-content/plugins/w3-total-cache/lib/Minify/Minify/Cache/W3TCDerived.php(122): W3TC\Cache_Redis->flush() #3 /home/lamariab/public_html/wp-content/plugins/w3-total-cache/Minify_MinifiedFileRequestHandler.php(304): Minify_Cache_W3TCDerived->flush() #4 /home/lamariab/public_html/wp-content/plugins/w3-total-cache/CacheFlush_Locally.php(77): W3TC\Minify_MinifiedFileRequestHandler->flush() #5 /home/lamariab/public_html/wp-content/plugins/w3-total-cache/CacheFlush_Locally.php(87): W3TC\CacheFlush_Locally->minifycache_flush(Array) #6 /home/lamariab/public_html/wp-includes/class-wp-hook.php(28 in /home/lamariab/public_html/wp-content/plugins/w3-total-cache/Cache_Redis.php on line 343

    What happens if you disable the plugin in question?

    Best regards,
    Rikard

    February 17, 2020 at 5:19 am #1185076
    ivi07

    Hi Rikard,
    You are really the best. It works, I have deactivated the plugin and everything works perfectly. Thank you very much for your support and help. You are all the best. Thank you, thank you, thank you.
    Greetings from Austria :)

    February 17, 2020 at 6:13 am #1185105
    Nikko

    Hi ivi07,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘My Mobile Menu is not working – PLEASE HELP ME’ is closed to new replies.