Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 15, 2019 at 8:38 pm #1118929
    Laura H.
    Guest

    Hi there,
    I have tried everything, but I am not able to log into the Kriesi support on this page https://kriesi.at/support/

    If I try to log in, the server tells me, that my passwort is wrong. I clicked on “lost passwort” and went through the whole process, but still its not working.

    Is there anything I did wrong while typing in the password? On the specific page it tells me to enter my new passwort below, i did that.
    But there is no button about saving the passwort, just a button with reset password and all the way on the bottom it says log in and back to support.

    Please help. I have a question about my Enfold theme and now I cant use the forums :(

    July 15, 2019 at 9:02 pm #1118950
    Victoria

    Hey Laura H.,

    What is the email or the user are using?

    Best regards,
    Victoria

    July 15, 2019 at 9:04 pm #1118951
    Laura H.
    Guest
    This reply has been marked as private.
    July 16, 2019 at 7:37 am #1119063
    Rikard

    Hi Laura,

    Thanks for that, I’ve reset your password. Please see private.

    Best regards,
    Rikard

    July 16, 2019 at 8:07 am #1119073
    laurah.

    thanks so much!

    July 17, 2019 at 3:33 am #1119340
    Ismael

    Hi,

    Great! Let us know if you have any questions. Have a nice day!

    Best regards,
    Ismael

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Viewing 6 posts - 1 through 6 (of 6 total)
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