Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • March 16, 2021 at 3:24 pm #1288546
    alexanderfiegl

    After activating this plugin to do some testing, our homepage immediately ended in a big crash.
    Luckily, we did receive a recovery mail and did manage to get back our latest version.
    However, we would like to delete this plugin again, but it is not possible.
    Whenever we click on “delete” plugin, it says “deleting” but nothing happens.
    Any help possible to completely delete this plugin again?
    Thanks in advance.

    March 18, 2021 at 5:34 am #1288881
    Nikko

    Hi alexanderfiegl,

    Thanks for giving us admin access.
    Can you tell us the name of this plugin that you want to remove?

    Best regards,
    Nikko

    March 18, 2021 at 9:52 am #1288905
    alexanderfiegl

    Hi Nikko,

    thanks for your replay.

    However, I managed to login via FTP and remove the plugin “my custom functions” manuelly and myself.

    Thanks for your support.

    March 18, 2021 at 1:25 pm #1288973
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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