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AuthorPosts
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March 5, 2018 at 2:37 pm #921492
Hello,
I’m using your built in music player.
when I’m trying to switch song form the music player, it opens the song on a new window and throw me off from the player.
how can I fix it that it will just play the song I choose on the player?please check the music section on the homepage to see it.
thanks,
dor.March 5, 2018 at 8:34 pm #921755Hey dmeljon,
Are you using any lightbox plugin? Please try to deactivate the plugin and check.
Best regards,
VinayMarch 5, 2018 at 8:38 pm #921759No. No lightbox plugin.
March 6, 2018 at 12:03 pm #922179Hi dmeljon,
Please disable caching and minification while we’re helping you.
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaMarch 6, 2018 at 2:40 pm #922311https://eyal-rich.com/wp-admin/
cache and etc disabled.
March 6, 2018 at 5:19 pm #922419Hi,
Thank you for getting back to us. It appears there is a conflict with some js in music player and the page transition. for the moment I have disabled the page transition effect from Enfold theme options. The music player is working correctly now.
I have also reported this bug to our developers and we will release a fix for it in one of the updates.
Best regards,
VinayMarch 9, 2018 at 11:05 am #924397Thanks Vinay for your follow up.
We had the same concern here at atmospheres.eu .March 10, 2018 at 6:27 am #924834Hi lisotpa,
I’m able to play the audio clips on your site without any problems, could you try to explain a bit further please?
Best regards,
RikardMarch 10, 2018 at 9:43 am #924878This reply has been marked as private.March 13, 2018 at 9:22 pm #926246Hi,
We have forward the issue to our developers.
It seems to be a problem based on the loading time of the elements.We will do work on that a bit more and we will update you.
Best regards,
BasilisMarch 14, 2018 at 11:10 am #926542Thx Basilis for your follow up.
With kind regards,
Pascal
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