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  • #1481956

    Our subsite themes are broken.
    They show as completely unformated, missing the colours and all images are missing.
    If I make a change to the layout like switching from stretched to boxed, it partially fixes it but the colours and images are gone.

    #1481969

    Hey webservantnaoz,

    Please try to deactivate file compression under Enfold->Performance to see if that helps. Also please try to activate the option to delete old CSS and JS files on the same page.

    You can use the email in private, remember to post the login details privately in this thread.

    Best regards,
    Rikard

    #1481981
    This reply has been marked as private.
    #1482110

    Hi,

    The email in question is not a shared account, please read what I posted earlier:

    remember to post the login details privately in this thread.

    Best regards,
    Rikard

    #1483245
    This reply has been marked as private.
    #1483246

    sorry updated details below

    #1483247
    This reply has been marked as private.
    #1483261

    Hi,
    Your sub-sites show multiple errors: Failed to load resource: the server responded with a status of 500 ()
    This looks like a config error on your webhost.

    The HTTP 500 Internal Server Error server error response status code indicates that the server encountered an unexpected condition that prevented it from fulfilling the request.
    If you’re a visitor seeing 500 errors on a web page, these issues require investigation by server owners or administrators. There are many possible causes of 500 errors, including: improper server configuration, out-of-memory (OOM) issues, unhandled exceptions, improper file permissions, or other complex factors.

    Screen Shot 2025 04 27 at 4.09.09 PM
    Try asking your webhost to review your multisite config, it is not something that can be fixed inside of WordPress.

    Best regards,
    Mike

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