Viewing 5 posts - 1 through 5 (of 5 total)
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  • October 21, 2016 at 8:32 pm #702630
    rlhinirv57

    Hello Enfold Team,

    Looking at any post in text view, I see multiple instances of the following code have mysteriously been added to the page. I can easily delete this, but any ideas regarding why this is happening? It’s a recent occurrence; I’ve now licensed Enfold for multiple sites and haven’t noticed this before now. Is it a WordPress thing, or perhaps happened with the recent Enfold update? Not a serious issue, more of an annoyance.

    Code Example – fyi, I usually see 4 or 5 copies of this at the bottom of each new post:
    <span style=”border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px/20px ‘Helvetica Neue’,Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% / 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer; top: 2218px; left: 20px;”>Save</span>

    Thanks in advance for responding!

    October 21, 2016 at 8:49 pm #702636
    Jordan

    Hey rlhinirv57,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please provide login details to your admin panel and let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Jordan

    October 21, 2016 at 8:55 pm #702639
    rlhinirv57

    Thanks for the suggestion on deactivating plugins to test.

    October 21, 2016 at 9:12 pm #702642
    rlhinirv57

    Hi Jordan,

    I tried deactivating each and all of the plugins; didn’t solve issue. The only thing that seems to help prevent this is to do any change in text mode rather than visual mode, hit the update button and immediately navigate away from the page. Any suggestions you have are welcome…

    October 22, 2016 at 10:26 am #702766
    Rikard

    Hi,

    Thanks for the info, do you have step by step instructions on how to reproduce the issue? I could see the code you are referring to in one of your posts but it didn’t appear when I created a new draft post.

    You could try updating the theme to the latest version (3.8) to see if that helps? Though I don’t think this is theme related: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

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