Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 30, 2019 at 7:10 pm #1105476
    cagraphicdesign

    I have four client sites that use enfold. Although I thought I had taken care of the envato token for each one a long time ago I am having update issues with two of them.
    I looked at my envato account and saw that in the past I had created four tokens and not sure which belongs to which site OR if I only need one token to be used for all sites. I also found out that part of the process now is to install the Envato Marketp plugin. SO I installed the plugin and pasted a NEW token into the Envato plugin. I then went to the Enfold section of WordPress to the Theme Update section and pasted the new token in there too. I then got the following message on a blue background:

    “We checked the token on 2019/05/30 16:56 and we were able to connect to Envato and could access the following information:

    Your purchases
    Username could not be accessed (needed for your information only)
    E-Mail could not be accessed (needed for your information only)
    Following errors occured:

    username Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated
    email Errorcode 403 returned by Envato: Forbidden:
    – code: not_authenticated

    If you ever edit the restrictions of your personal token please re-vailidate it again to test if it works properly“

    May 31, 2019 at 1:59 am #1105539
    cagraphicdesign

    Good news! It seems to have finally worked. I just got a notification that an update was needed and updated Enfold with no problem. I have to assume that I would need to use this same token for ALL my enfold sites next time an update is needed.

    May 31, 2019 at 3:10 am #1105546
    Guilherme Pereira

    Hi, I’m having the same issue, i have a key but it shows a autentication error message. My site GSP Sites

    June 1, 2019 at 8:24 am #1106007
    Rikard

    Hi cagraphicdesign,

    Great, I’m glad that you got it working and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Guilherme Pereira; please make sure that you token has the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Rikard

    June 1, 2019 at 7:25 pm #1106165
    Guilherme Pereira

    tanks @rikard i was using the enfold key that i recieve, i didn’t know about this evanto token. now its working

    June 2, 2019 at 10:00 am #1106292
    Victoria

    Hi Guilherme Pereira,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.