Viewing 7 posts - 1 through 7 (of 7 total)
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  • #349490

    Hi! I’m really sorry, tried to figure it all out, but I still do have a lot of problems since updating:
    – I can’t change anything on my pages: it’s blanc with that little cirkle spinning and spinning
    – when trying to make new pages (to use them and deleting the old ones) the avia-builder doesn’t appear
    – looking at the theme it says it’s version 2.5.2, nothing changed (I followed the intructions about ftp)
    – don’t see anything different comparing with the older version of Enfold
    Please consider if responding that my English is OK, but not great :-)

    I was really proud and happy with the theme and website I created and I do hope you are able to help me!
    Thanks!

    #349788

    Hi Christell8!

    Go ahead and completely delete the existing theme before downloading + uploading a fresh copy from themeforest. This will ensure you get the latest version 3.0.2.

    Best regards,
    Elliott

    #349907

    Hi Elliott,

    I don’t understand that: I will lose everything! Why can’t I update?

    Christel

    #350007

    …and in the meantime I tried again what I could: downloading, ftp, checking the host, deactivate plugins, tried to make new pages etcetera: didn’t work and the theme is still version 2.5.2. It also says I’m using the latest version (tried again with the API Key).
    I really need some help, I’m not a professional.
    Thanks!

    #350041

    Hey!

    Please try updating the theme via FTP and make sure to overwrite all files – http://vimeo.com/67209750
    Regards,
    Yigit

    #350579

    good morning!
    I really don’t know what I did different then before, but it works!!!!
    Thanks guys!

    have a nice day (I will :-) )
    Christel

    #350718

    Hi!

    You are welcome Christel, glad we could help! Probably some files failed to update correctly. Glad all is well now. Thanks and you too have a nice day!

    Cheers!
    Yigit

Viewing 7 posts - 1 through 7 (of 7 total)
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