Viewing 8 posts - 1 through 8 (of 8 total)
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  • November 8, 2017 at 9:32 pm #874317
    loxoma

    Hi everyone,
    overnight (or maybe with the recent enfold update) the local embedded mp4 doesn’t play anymore. It used to play fine…
    could you take a look?

    Beispiel

    best regarads
    axel

    November 8, 2017 at 9:40 pm #874319
    marissaconniff

    Hey Axel,

    I don’t work for Kriesi, but I wrote the initial call for support for my website.

    My advice – DONT TOUCH IT for now! My entire homepage is completely dead after I tried re-uploading the video/replacing it with a jpg!

    Good luck!
    Marissa

    November 8, 2017 at 9:41 pm #874321
    loxoma

    Hi Marissa,
    what started your problem? could it have been the reccent update?

    Best
    Axel

    November 8, 2017 at 9:43 pm #874322
    marissaconniff

    Axel,

    That’s the only thing I can think of. I updated the theme not too long ago.
    (I also temporarily deactivated all of my plugins to see if that would solve the issue, but it didn’t.)
    Right now we have our friends (who are web developers) looking into the issue. I’ll let you know if they figure it out!!

    Marissa

    November 8, 2017 at 9:49 pm #874324
    loxoma

    have you tried the older version of enfold? is that even possible?

    November 8, 2017 at 10:03 pm #874326
    marissaconniff

    Hm. I’m not sure if that’s possible, to be honest.

    November 8, 2017 at 10:05 pm #874327
    loxoma

    well, i think it is not that hard, but i dont have the file… does anyone else?

    November 10, 2017 at 4:34 am #874943
    Rikard

    Hi Axel,

    The video on your site is loading fine on my end, though a bit slow. Did you try to clear your browser cache and reload the page? If you want to improve the load speed then I would suggest that you host it with Youtube or Vimeo.

    Best regards,
    Rikard

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