Viewing 8 posts - 1 through 8 (of 8 total)
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  • #880385

    hi for some reason on my site the won’t load a full height mp4 video properly

    Site is http://holders-sm.flywheelsites.com/

    I am using the same as I did on jetelectrical.com but it looks really messed up

    #880418

    Hey codecreative,

    Please, contact your host provider and ask about this error in the video: Failed to load resource: net::ERR_CONNECTION_TIMED_OUT

    Best regards,
    John Torvik

    #881691

    When examining the console, there are no assets that are listed as timing out. It looks like everything is loading into the page with a 200 error, which would indicate a problem with the JS or CSS for the page rather than an actual timeout at the server level.

    Please advise?

    #881726

    Hi codecreative,

    Here is a thread for you to consider

    200 is an “ok” status code, it is not an error.
    If you need further assistance please let us know.
    Best regards,
    Victoria

    #881733

    Hmm okay so

    Is this just a bug with the latest version of enfold?

    Shall I revert back to a previous version like 4.1 ?

    As I have a project that needs finishing this week and also one of our sites that is live is having this issue

    Will an older version resolve this for now ?

    #881838

    Hi,

    You can roll back if you want, but I’m pretty sure the suggestions in the other threads should work if you want to try them out.

    Best regards,
    Rikard

    #881881

    Hi Rikard

    Okay I can confirm rolling back to the previous version of enfold worked for me. And it wasn’t a hosting issue.

    I will keep an eye out for the latest release when it comes out and hopefully issue is resolved. Do you have a rough idea of when the next release will be ?

    Thank you again for all your support

    #882108

    Hi,

    There’s no ETA yet but the patch is going to be the same as the solutions that the users provided in the previous threads.

    // https://kriesi.at/support/topic/video-background-broken-in-enfold-4-2/#post-870289

    Best regards,
    Ismael

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