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Viewing 23 posts - 1 through 23 (of 23 total)
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  • April 3, 2016 at 9:00 pm #607274
    Nathan

    Hello the page I’m working on is:
    http://sfshift.com/

    how do I move the two buttons on the top right of the screen
    and align and put them to the right of the Shift Navigation menu hamburger icon?

    And make it so that the “My Account” and shopping cart buttons are visible still on every page like they are now?

    Thank you

    April 4, 2016 at 3:14 pm #607658
    Andy

    Hey Nathan!

    are you sure this is the correct link? cause it’s not even a WordPress site. Please check and let us know.

    Cheers!
    Andy

    April 9, 2016 at 8:18 pm #610660
    Nathan

    Thank you for asking me, that was not the site I intended to inquire about, I feel embarrassed and need reassurance I am communicating clearly sorry about that

    The site I am needing support to show the “My Account” and shopping cart buttons on is:
    vitalthrive.us

    April 12, 2016 at 6:36 am #611678
    Ismael

    Hey!

    Looks like you removed the default menu of the theme and installed a new a plugin. I’m sorry but we don’t provide support for third party plugins as stated on our support policy. Please contact the plugin author for more info. This link might help: http://sevenspark.com/docs/shiftnav

    Regards,
    Ismael

    April 12, 2016 at 7:00 pm #612101
    Nathan

    Hi Ishmael

    That meets my need for support and understanding thank you

    April 12, 2016 at 9:02 pm #612137
    Basilis

    Hi!

    Please do let us know if we can help you with any other way.
    Thanks a lot for your patience

    Regards,
    Basilis

    April 17, 2016 at 8:21 pm #615884
    Nathan

    I’m not wanting to put those buttons with in ShiftNav

    The buttons for the woocommerce or the woocommerce scheduling and booking plugin that I believe there are two buttons:
    “My Account” and A shopping cart button, and they are not showing anywhere on the site.

    And I would like to position them to the right of the ShiftNAv hamburger icon, not with in the menu, does help?

    April 17, 2016 at 8:22 pm #615885
    Nathan

    Do you need my login credentials to take a closer look?

    April 19, 2016 at 3:34 pm #617464
    Andy

    Hi!

    please activate Enfold’s default menu (so deactivate you menu plugin), to check if it’s working with it or if you get the same issue. Let us know about your results.

    Regards,
    Andy

    April 19, 2016 at 9:28 pm #617706
    Nathan

    Could you please guide me to where I would do that in the Enfold options, I can’t find an option?
    Thank you

    April 20, 2016 at 12:33 am #617797
    Yigit

    Hey!

    It seems like you are using a plugin for the other menu so you could simply de-activate it

    Regards,
    Yigit

    April 20, 2016 at 5:30 pm #618516
    Nathan

    even when deactivated it’s not showing anywhere:

    Home

    April 23, 2016 at 3:53 pm #620553
    Ismael

    Hi!

    Could you please create a test page where the menu plugin is deactivated? Please contact the plugin author for additional help.

    Regards,
    Ismael

    April 23, 2016 at 6:30 pm #620576
    Nathan

    How would I create a test page, does that mean just make a new page?
    How would I deactivate that plugin to only apply to that page?

    Thank you Ismael

    April 26, 2016 at 2:14 pm #622134
    Andy

    Hey!

    your menu plugin is still activated. Are we allowed to deactivate it to make some testings?

    Cheers!
    Andy

    April 26, 2016 at 6:44 pm #622405
    Nathan

    yes please

    April 29, 2016 at 1:09 pm #624358
    Andy

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • the URL to the login screen
    • a valid username (with full administration capabilities)
    • as well as a password for that username

    Best regards,
    Andy

    May 6, 2016 at 11:59 pm #628500
    Nathan

    .

    May 7, 2016 at 12:36 am #628503
    kostastd

    you posted credentials public.

    Delete post and change your password immediately!

    May 7, 2016 at 2:33 am #628513
    Nathan

    Thank you for noticing that.

    May 9, 2016 at 3:01 pm #629264
    Andy

    Hi,

    when I deactivate all your plugins, but WooCommerce by WooThemes, then cart icon appears fine on your shop page, so it’s working as expected.

    If you want to customize the behavior of your WooCommerce buttons please contact WooCommerce support or hire a freelance developer for this job.

    Best regards,
    Andy

    May 15, 2016 at 8:21 pm #632554
    Nathan

    I felt defeated and needed reassurance I can build a website

    I deleted everything and uploaded one of your shop demo themes now things are working a little better

    May 16, 2016 at 3:04 pm #632960
    Andy

    Hi,

    glad it’s working for you now. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

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