Good Morning! I have a video on the cover of my website and it doesn’t work on cell phones, what do I have to do?
Hey juanraubeda,
Autoplay videos are disabled on mobile devices due to manufacturer limitations, please try to replace it with a regular Video element on mobile for instance.
Best regards,
Rikard
Thank you for the reply, how do I do this? Adding the video element? We want to see it in full screen as we currently have it.
Hi,
You can hide the autoplay element for mobile in the Screen Options tab, then add the regular Video element and hide that for all screen sizes except mobile in the same tab.
Best regards,
Rikard
Good Morning! Yes, I did that but with an image. The problem I had when doing that is that if I make the computer’s browser small, I get the video block and the image block.
Hi,
Yes, this is because this is not how responsiveness works.
You need to do this by either checking with your mobile phone, or use the browser resize.
Best regards,
Basilis