Viewing 6 posts - 1 through 6 (of 6 total)
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  • January 29, 2020 at 2:03 pm #1179425
    juanraubeda

    Good Morning! I have a video on the cover of my website and it doesn’t work on cell phones, what do I have to do?

    Inicio

    January 30, 2020 at 8:32 am #1179721
    Rikard

    Hey juanraubeda,

    Autoplay videos are disabled on mobile devices due to manufacturer limitations, please try to replace it with a regular Video element on mobile for instance.

    Best regards,
    Rikard

    January 30, 2020 at 9:33 pm #1180081
    juanraubeda

    Thank you for the reply, how do I do this? Adding the video element? We want to see it in full screen as we currently have it.

    February 1, 2020 at 8:42 am #1180467
    Rikard

    Hi,

    You can hide the autoplay element for mobile in the Screen Options tab, then add the regular Video element and hide that for all screen sizes except mobile in the same tab.

    Best regards,
    Rikard

    February 3, 2020 at 11:10 am #1180822
    juanraubeda

    Good Morning! Yes, I did that but with an image. The problem I had when doing that is that if I make the computer’s browser small, I get the video block and the image block.

    February 5, 2020 at 11:38 pm #1181918
    Basilis

    Hi,

    Yes, this is because this is not how responsiveness works.
    You need to do this by either checking with your mobile phone, or use the browser resize.

    Best regards,
    Basilis

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