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Viewing 19 posts - 1 through 19 (of 19 total)
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  • July 18, 2017 at 6:12 pm #823445
    jcurtinca

    Hello,
    I just upgraded to the latest release and I have 1 menu item that is a custom link (Resources). On mobile devices, it will not display the submenu items on a click. Also, I had a tab setup (Products) as a Mega Menu and no > would appear and clicking on it did nothing. I have since changed that tab and removed the Mega Menu and it is working correctly.

    Thank you,
    John

    July 18, 2017 at 6:50 pm #823456
    pathaug

    I am also having mega menus not work on mobile since upgrade.
    Desktop still ok.
    I commented around all my css – so it’s not that.

    July 19, 2017 at 9:22 am #823765
    Victoria

    Hi John,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    July 19, 2017 at 9:23 am #823766
    Victoria

    Hi pathaug,

    Could you please give us a link to your website, we need more context to be able to help you.

    Best regards,
    Victoria

    July 19, 2017 at 4:01 pm #824045
    jcurtinca

    Thank you.

    July 19, 2017 at 4:58 pm #824067
    pathaug

    Thank you

    Mega menu works on desktop but not mobile:
    Stopped working after theme upgrade

    in the mean time I cannot use Mega menu – so live site I removed.
    I tested with out any CSS – although very minimal anyway – still no mega menu on mobile
    Mega Menu on staging site is 5th menu item: classes – with fused glass and metal clay under.

    Thanks

    July 19, 2017 at 6:58 pm #824113
    apremierdj

    I am having the same issue. http://www.StLouisDJ.com

    -Following-

    July 20, 2017 at 4:45 pm #824682
    mbaumannusa

    We have the same issues at YourSBA.com with our submenus on mobile and found a temporary “fix” if this helps any participants or Kreisi diagnose the issue. Our not-working submenus were under menu items with Custom Links and a URL of “#” which we changed to “/news” (news being specific to our site) and the submenus appeared and seem to be working fine. We also had to customize the CSS for the mobile menu background color.

    • This reply was modified 7 years, 5 months ago by mbaumannusa.
    July 20, 2017 at 5:03 pm #824698
    jcurtinca

    Thank you mbaumannusa for that temporary fix. I tried that and now that menu item with Custom Links expands on mobile :). Hopefully, Kreisi will come up with a permanent fix and for the mega menu issue.

    July 20, 2017 at 5:16 pm #824711
    Yodelle

    SAME PROBLEM- First sub menu not working on mobile. It’s a custom link with # as url, has been working fine since I built the site last year. 2nd sub menu works, and all work on desktop.

    Used temp fix from mbaumannusa (Thanks!) and now works on mobile. But would like to go back to #, I really don’t want to link to a specific page on the site https://artisangourmetmarket.com/

    Thanks

    July 20, 2017 at 5:21 pm #824712
    BrandEntourage

    Having the same problem as well.

    July 20, 2017 at 7:05 pm #824805
    Tier1Graphics

    Same Here

    -following-

    July 24, 2017 at 8:49 pm #829198
    Basilis

    Hi,

    We will do report the issues to kriesi, as it has been reported multiple times.
    We do appreciate your patience while we work on that new menu and the new things we create to make Enfold better!

    Thank you very much

    Best regards,
    Basilis

    October 19, 2017 at 8:34 am #866109
    sebastiaan

    Hi!

    Any update on this problem with the # custom link issue on mobile menu?

    Thanks,

    Kind regards,

    Sebastiaan

    October 19, 2017 at 9:38 am #866119
    Hiruseki

    Sebastiaan – This is a bug with 4.1.2. You have to FTP into your site and replace the entire contents of themes/enfold/js/avia.js with this code:
    https://pastebin.com/7Q7uKELG

    This will fix the submenu link issue on tablets and mobile.

    • This reply was modified 7 years, 2 months ago by Hiruseki.
    October 19, 2017 at 10:39 am #866141
    sebastiaan

    Hi Hiruseki,
    Thank you for the quick response, I appreciate it. Can someone from the Kriesi theme confirm that this is the only method at this moment to fix this issue? It is not my preferred reaction to just copy code without being sure this is valid. I hope you understand :-)

    October 19, 2017 at 4:39 pm #866298
    mbaumannusa

    Hi Hiruseki,

    Thank you for the reply and code. Is the code from another theme with Avia framework? I ran the files through a diff checker and here is that comparison: https://www.diffchecker.com/b3UyzjbS 70 removals 81 additions

    I think Sebastiaan is correct that some verification would be good. It would be good if someone from Kriesi could look back in on this ticket.

    Thanks again Hiruseki,

    Michael

    October 21, 2017 at 7:21 pm #867089
    afektomer

    Hi

    same problem at my site
    do we have an official solution ?

    Thx
    Tomer

    October 22, 2017 at 6:44 pm #867259
    Victoria

    Hi all,

    Yes, you could try to use that JavaScript, but it did not work for everyone.

    Here is a long thread about the issue and there are a few solutions available there:
    https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1/#post-823575

    If you need further assistance please let us know.
    Best regards,
    Victoria

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