Viewing 17 posts - 1 through 17 (of 17 total)
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  • October 6, 2015 at 3:05 am #514113
    zochagroup

    Hi again,

    My mobile website images are not working properly on my iPhone or iPad. When I scroll past an image it disappears, and when I stop scrolling it reappears. I think it may be a functionality issue but I am not sure how to fix it. I am currently using the Enfold Startup Theme. http://kriesi.at/themes/enfold-startup/

    October 6, 2015 at 9:36 am #514233
    Rikard

    Hey zochagroup,

    Could you provide us with a link to the site in question so that we can take a closer look please?

    Thanks,
    Rikard

    October 6, 2015 at 9:45 am #514235
    zochagroup

    I can provide a video if needed

    October 6, 2015 at 4:09 pm #514498
    Yigit

    Hi!

    Can you please update Enfold to the latest version 3.3.2- kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    October 6, 2015 at 9:12 pm #514750
    zochagroup

    Hi! I got this message, did something go wrong? :(

    “Theme update failed. An error occured while updating Enfold: Could not remove the old theme.

    Disabling Maintenance mode…

    Attention: We detected some custom styling rules in your custom.css file but could not restore it. Please open the file yourself and add the following content:
    Desktop Styles
    =================================*/
    /*Note: Add new css to the media query below that you want to only effect the desktop view of your site */

    @media only screen and (min-width: 768px) {
    /* Add your Desktop Styles here */

    }”

    October 6, 2015 at 9:32 pm #514770
    Basilis

    Hi!

    Yes for some reason you can not update.
    Do you have enough web space on the package you have picked?

    Cheers!
    Basilis

    October 7, 2015 at 4:00 am #514886
    zochagroup

    I am not sure.. How can I find out how much web space I have available?

    October 7, 2015 at 9:06 am #515009
    Rikard

    Hi,

    I think you will have to contact your hosting service about that, you might be able to see it whatever control panel they are using as well.

    Regards,
    Rikard

    October 8, 2015 at 10:37 pm #516099
    zochagroup

    Hi! I updated to 3.3.2 but mobile still isn’t working properly. Any idea?

    October 9, 2015 at 9:47 am #516271
    Rikard

    Hi,

    I checked your site on ipad mini/chrome and I couldn’t see any issues like that. What browser are you using to get that error? If you could provide us with that video you mentioned or screenshots it might helps us understand better.

    Best regards,
    Rikard

    October 9, 2015 at 6:35 pm #516625
    zochagroup

    I’m using Safari on my phone and ipad, which I am sure most people using Apple products will use for mobile.

    Do you have an email I can send it to?

    October 9, 2015 at 8:08 pm #516652
    zochagroup

    Please see the video below

    October 12, 2015 at 7:53 am #517134
    Rikard

    Hi,

    Thanks for the video. I can’t see anything like that using Safari/Ipad mini though, could you try to flush your browser cache and reload a few times to see if that helps please?

    Thanks,
    Rikard

    October 12, 2015 at 9:45 pm #517718
    zochagroup

    I’ve reloaded and flushed the cache several times but it’s still doing the same thing, I am not sure what’s happening. I thought it might have to do with the parallax images but your Enfold startup theme works fine on my browser.

    Anything else I can try?

    October 13, 2015 at 10:12 pm #518414
    zochagroup

    Do you think this has anything to do with the dev website? I’ve sent to several others and the images are messed up on their phone as well. Please let me know we are getting ready to launch the site and I’m worried mobile will not work for everyone.

    October 14, 2015 at 8:51 pm #518921
    zochagroup

    I figured it out, finally!!

    This is the code to make parallax images work on mobile: .avia_mobile #top .av-parallax { position: absolute !important; }

    Referenced this forum post: https://kriesi.at/support/topic/fixed-background-issue-2/

    • This reply was modified 9 years, 2 months ago by zochagroup.
    October 15, 2015 at 12:36 pm #519214
    Rikard

    Hi,

    Great, glad you found a fix and thanks for sharing the solution, much appreciated :-)

    Regards,
    Rikard

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