Mobile site issues - Support | Kriesi.at - Premium WordPress Themes

Viewing 15 posts - 1 through 15 (of 15 total)

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June 3, 2020 at 3:28 pm #1219105

tzohari
Participant

My site is http://theeducators.co/ unfortunately it do not load in mobile properly, I have the latest theme set up but still not working. Would you please let me know what is the problem and what do I have to do?

June 3, 2020 at 5:14 pm #1219152

Jordan Shannon
Inactive Moderator

Hey tzohari,

I’m not seeing the issue. Are you able to screenshot?

Best regards,
Jordan Shannon

June 3, 2020 at 6:02 pm #1219204

tzohari
Participant

how do I upload screenshot here?

June 3, 2020 at 6:06 pm #1219208

Jordan Shannon
Inactive Moderator

Hi,

Use the following service:

https://snipboard.io/

Best regards,
Jordan Shannon

June 3, 2020 at 6:15 pm #1219212

tzohari
Participant

June 3, 2020 at 6:16 pm #1219213

tzohari
Participant

screenshot

June 3, 2020 at 6:23 pm #1219218

tzohari
Participant

doing mobile view in PC, it look okay, but using mobile it show different

June 3, 2020 at 6:28 pm #1219220

tzohari
Participant

This reply has been marked as private.

June 3, 2020 at 6:35 pm #1219223

tzohari
Participant

it does look like the problem is with some mobile, do you know what is the reason?

June 3, 2020 at 6:54 pm #1219225

tzohari
Participant

however on all mobile when going to blog page it is problem
https://snipboard.io/LR2Nd3.jpg

June 3, 2020 at 7:35 pm #1219229

tzohari
Participant

now it is problem even with PC, https://snipboard.io/acPwDA.jpg

June 3, 2020 at 7:51 pm #1219233
tzohari
Participant
I have updated some of the plugin and it look like it has solve some of the problem, however there is still problem with some of the blogs post on mobile https://snipboard.io/JCf59b.jpg
- This reply was modified 5 years, 5 months ago by tzohari.
June 3, 2020 at 8:41 pm #1219242

tzohari
Participant

I have updated PHP to 7.3 so it fixed some of the problem however as said before some of the blog post have problem both on PC and mobile https://snipboard.io/nF5GZN.jpg the strange thing is when I am login in wordpress the pages load ok, but when the viewer is not login the page have problem. still have not be able to find the bug…

June 3, 2020 at 8:49 pm #1219244

tzohari
Participant

find the problem, it was Wiziapp plugin. I have deactivated that now and it work fine.

June 5, 2020 at 6:37 am #1219671

Rikard
Keymaster

Hi,

Great, I’m glad that you found the problem and thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard
Author

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