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I have two issues I hope you guys can help me with. The first is that our site looks horrible on a mobile phone. I have it set to responsive, but it is not very well proportioned. I know people can set there phone to desktop view, but I want a way so that they do not have to do that.
The second issue is if I post a link on facebook to one of our post pages, it includes a url to the image on the page. This is confusing. Is there any way to use CSS or a setting to not included this link ?many thanks
Hey Marty,
Could you please attach some screenshots of the issue?
https://share.getcloudapp.com/v1umLzk4 Here is what I am seeing on mobile, which part is not working for you?
Best regards,
VictoriaHi Victoria,
Ive included two shots. One is of a link I put up on facebook linking to a post page. You will see there is an image URL included and I do not want that.
The second image shown on our services pages, shows massive gaps between images etc. Can this be fixed ?many thanks.
<img src=”https://www.positivechanges.com.au/wp-content/uploads/2020/01/Screenshot_20200109-121157.png”
Hi,
Thanks for the update. I see that you are using iframes to display your videos on the services page, could you try to use the Video element instead please?
About the sharing problem; which page or post are you sharing? Did you try to use a plugin like Yoast SEO in order to control what is being shared on social networks?
Best regards,
RikardHi, Ive changed the video and that fixed the issue, so thanks for that. The page I have posted on facebook is this one. see link below
As for the image link contained in the facebook post, I am not having any luck. Im using Rank Math for SEO and it does not appear in the edit of the post as seen in image. It still appears in post link in facebook.
cancel that. I have fixed the link issue. I renamed the image and post and now it does not appear. NO idea why though. Thanks for all of your help.
Hi,
Can you please update to Enfold latest version for us so we can be able to assist better?
Best regards,
BasilisI just saw you have a new update. On my update theme page in wordpress I get this. see link below. I can download the update from Envato and do it via ftp, but I would like this issue here corrected if possible.
I think now I have fixed this issue and have now updated to latest version. see image below.
As for the image url appearing in facebook posts. I have manged on a few to remove this, but at a loss to explain how. I have just tried another post and I am getting the same url in the post of the image. My SEO plugin shows the excerpt in a preview for social media, but when I try to post it °°I get the same as the image below. I would really like to fiqure this out.cheers.
Hi PositiveChanges,
With regards to the Envato Private Token, please refer to the solution on the envato forum: https://forums.envato.com/t/problems-updating-enfold-via-personal-token/210154/3
Best regards,
NikkoHi PositiveChanges,
We apologize for the misunderstanding, for the remaining issue, can you give us steps on how to reproduce it?
Best regards,
Nikkono worries. All I do is copy the URL of the post I want to put up on our facebook page. So I go to our website, then to Education – Adrian’s Good Things and then go to the articles and click on the one I want and copy the URL. When I paste the URL in facebook, https://www.positivechanges.com.au/adrians-good-things/facts-on-food-management/ I get this picture, the post titles link and then the url of the image, which I do not want. See image below.
Hi PositiveChanges,
The only way to fix it is to tweak the post’s excerpt.
You can see Excerpt on the right sidebar (in the backend) just below Featured Image.
I have put an excerpt on https://www.positivechanges.com.au/adrians-good-things/facts-on-food-management/ and you can see it fixes the issue.
Hope this helps.Best regards,
Nikko
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