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Viewing 14 posts - 1 through 14 (of 14 total)
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  • April 3, 2015 at 10:47 pm #423289
    MindSpark

    Hi,

    I have a large menu (with dropdowns) that can’t fully be seen on a new iphone. so after opening the responsive menu I try to scroll down to see all the menu links using my finger and it won’t scroll. is this normal?

    URL http://mindsparklabz.com/demo/rehab/

    April 4, 2015 at 1:08 am #423311
    Jason

    Hi,

    interesting observation – I observe the same behavior with my site on an iPhone 6 with both Chrome and Safari.

    Jason

    April 6, 2015 at 2:40 pm #423942
    MindSpark

    Hi. Any update to this ticket? Please help. this is urgent. thanks!

    April 6, 2015 at 3:00 pm #423953
    Yigit

    Hi!

    We have reported the issue to our devs and it is being looked into at the moment. Do you mind posting temporary admin login and FTP access here privately?

    Best regards,
    Yigit

    April 6, 2015 at 3:08 pm #423955
    MindSpark
    This reply has been marked as private.
    April 6, 2015 at 3:09 pm #423957
    Yigit

    Hi!

    Thank you for the information. We will keep you updated

    Cheers!
    Yigit

    April 6, 2015 at 8:02 pm #424200
    MindSpark

    Hi any new updates?

    April 6, 2015 at 10:00 pm #424277
    Jason

    Hi Yigit,

    I appreciate your always quick replies. As MindSpark pointed out, this is really a critical issue. Looking forward to a fix.

    Thanks!

    April 7, 2015 at 7:26 am #424467
    Ismael

    Hi!

    @Jason: Please create new thread then post the login details and ftp credentials there. Did you add any modifications to the theme? Have you tried disabling the plugins?

    Best regards,
    Ismael

    April 17, 2015 at 8:54 pm #430610
    Richard Olpin

    Have you tried scrolling with two fingers? That’s the convention on iOS for scrolling content in a frame.

    April 21, 2015 at 7:08 am #431782
    Ismael

    Hey!

    @Richard: Thanks for sharing.:)

    Best regards,
    Ismael

    April 24, 2015 at 4:39 pm #434212
    Yigit

    Hi!

    I added following code to Quick CSS in Enfold theme options under General Styling tab, please review your website now 

    @media only screen and (max-width: 767px) {
.boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
}

    Enfold version 3.1.4 will fix the issue

    Cheers!
    Yigit

    April 29, 2015 at 2:59 am #436460
    dnosker

    Thanks, it also solved the exact same problem on an iphone 5s.

    April 29, 2015 at 4:53 pm #436829
    Yigit

    Hi!

    Great! Thanks for the update! We will keep the thread open for the OP. If you have any other questions or issues, please feel free to start a new thread :)

    Best regards,
    Yigit

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