Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • February 18, 2015 at 11:26 am #398021
    safauset

    My website is not showing up properly on mobile. Can you help me?

    There is black all over the screen…

    February 18, 2015 at 4:44 pm #398247
    Yigit

    Hey safauset!

    I just checked your website on my iphone and your website looks totally fine on my end – http://i.imgur.com/EfoX4dG.png
    Have you figured it out already?

    Best regards,
    Yigit

    February 19, 2015 at 11:06 am #398765
    safauset

    I just saw your message. It went into my spam folder.

    Mine still looks the same but I just noticed that it seems to be a loading problem.

    Any advice on that?

    February 19, 2015 at 6:24 pm #399114
    Yigit

    Hey!

    What exactly do you mean? Load time is fine on my end. If you would like to increase the loading speed, please de-activate all unnecessary plugins. If that was not what you meant, please elaborate

    Best regards,
    Yigit

    February 19, 2015 at 6:57 pm #399154
    safauset

    The slideslow doesn’t seem to complete. The part where the logo is …is all black.

    It also seems to have trouble loading…hmmm.

    Any other suggestions? That is strange that it looks fine for you.

    February 20, 2015 at 3:25 am #399409
    Ismael

    Hey!

    If I may ask, what kind of mobile device are you currently using to check the site? You don’t have the latest version of the theme. Please download version 3.0.8.

    Regards,
    Ismael

    February 20, 2015 at 3:25 am #399410
    safauset

    Slideslow=slideshow

    February 20, 2015 at 6:45 am #399455
    safauset

    I am using a S3 galaxy.

    February 20, 2015 at 11:21 am #399542
    Yigit

    Hi!

    I asked my teammates who are using Android devices to check your website. Please kindly wait to hear from them. In the meantime, if possible, please check your website on another mobile device. I checked your website once again but it still loads fine as the screenshot i posted here – https://kriesi.at/support/topic/mobile-problems-2/#post-398247

    Regards,
    Yigit

    February 20, 2015 at 7:03 pm #399819
    Andy

    Hey!

    I check your website on my htc one s and it looks totally fine. No black parts or anything. Did you already clear browser cache?
    As Yigit mentioned please check on another mobile device as well.

    Cheers!
    Andy

  • Author
    Posts
Viewing 10 posts - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.