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Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 29, 2015 at 2:24 pm #419979
    storm-dc

    I’m having problems with the mobile menu on mobile devices. The main nav is displayed and the sub nav hidden but my client has added extra pages so that when I expand the sub nav I can’t scroll down with one finger, the only thing that works is to use two fingers but it’s not obvious and the client has asked if this is possible???

    March 30, 2015 at 8:17 pm #420771
    Elliott

    Hey storm-dc!

    It looks like you currently have the sub navigation hidden in the Enfold options, Dashboard > Enfold > Header > Mobile Menu, so you should not be able to “expand the subnav” on mobiles.

    Go ahead and take a screenshot and highlight what is going on so we can get a better idea.

    Also, if you want to create a separate menu for mobiles then you can do this, http://kriesi.at/documentation/enfold/changing-the-menu-on-mobiles/.

    Best regards,
    Elliott

    March 31, 2015 at 12:59 am #420906
    storm-dc
    This reply has been marked as private.
    March 31, 2015 at 1:00 am #420907
    storm-dc
    This reply has been marked as private.
    March 31, 2015 at 5:38 pm #421381
    Yigit

    Hi!

    Can you please go to Enfold theme options > Header > Mobile Menu and uncheck “Hide Mobile Menu Submenu Items” and see if that helps?

    Cheers!
    Yigit

    April 1, 2015 at 9:11 pm #422159
    storm-dc

    Thanks, I unchecked this option and I still can’t scroll down on a mobile
    device! Any ideas??

    Cheers

    Paul

    April 2, 2015 at 2:57 pm #422505
    Yigit

    Hi!

    We have reported the issue to our devs. Do you mind creating a temporary FTP access here privately just in case we need it to debug the issue?

    Regards,
    Yigit

    April 7, 2015 at 9:40 pm #424970
    storm-dc
    This reply has been marked as private.
    April 9, 2015 at 7:29 am #425724
    Ismael

    Hey!

    Thank you for the info. Can you please add the wp login details as well? If possible, please deactivate all plugins then test the site again on mobile. Remove browser cache before loading the page. We need to make sure that a third party plugin is not causing the issue.

    Best regards,
    Ismael

    April 9, 2015 at 10:16 am #425794
    storm-dc
    This reply has been marked as private.
    April 9, 2015 at 4:25 pm #426036
    Yigit

    Hey!

    Thank you for the information Paul. Our devs are looking into it as i mentioned earlier. Unfortunately, this is a bit tricky one since only very few Enfold users are having this issue. We will provide you solution and will publish a new update to address the issue.

    Best regards,
    Yigit

    April 19, 2015 at 10:10 pm #430981
    storm-dc
    This reply has been marked as private.
    April 20, 2015 at 6:30 pm #431485
    Yigit

    Hey Paul!

    Unfortunately, not yet. There are so many IOS users on the internet who are having such issues after IOS 8 update. I tried couple of suggested fixes on your website to no avail. This issue is currently the top priority for our devs.

    Cheers!
    Yigit

    April 24, 2015 at 4:40 pm #434218
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 767px) {
.boxed #wrap_all { overflow: hidden; /*needed for mobile menu scrolling */ }
}

    Enfold version 3.1.4 will fix the issue

    Best regards,
    Yigit

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