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Viewing 9 posts - 1 through 9 (of 9 total)
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    Posts
  • April 24, 2019 at 10:07 am #1093907
    vthie

    Hi Team,
    on my site the mobile menu is not working. If I test it in Firefox on desktop with click to the burger the flyout menu works. On mobile with touch it’s not working – nothing happens. Could you please help, the site is live!

    April 24, 2019 at 3:42 pm #1094027
    vthie
    This reply has been marked as private.
    April 24, 2019 at 7:03 pm #1094108
    vthie

    I have detected the problem. We have a booking widget on site which is the bad guy. Try to contact the owner of the widget. Thanks for your quick support.

    April 25, 2019 at 12:06 am #1094219
    timbatambor
    This reply has been marked as private.
    April 25, 2019 at 12:48 pm #1094374
    Victoria

    Hi vthie,

    The menu opens fine on my end. Which device are you using?

    Best regards,
    Victoria

    April 25, 2019 at 3:02 pm #1094430
    vthie

    Hi Victoria,
    thank you for your reply and the screenshot. I changed the live system where the issue was a too big fail.
    As I posted on #1094108 I detected the bad guy: It was a included booking widget. You can see the effect on the dev-system (please see private content link).
    Kind regards,
    Vera

    April 30, 2019 at 7:47 pm #1095844
    Victoria

    Hi Vera,

    I am not seeing any errors in the console in Chrome and Safari on a Mac but it does not work on my mobile. It is hard to tell why is it not working there, but if you know the reason you can just remove the widget.

    Best regards,
    Victoria

    May 2, 2019 at 3:13 pm #1096494
    vthie

    Thank you, Victoria.
    I removed the booking widget on the live-site and informed the developer of the widget.
    You can close the thread imo.

    Best regards,
    Vera

    May 2, 2019 at 11:04 pm #1096605
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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