Viewing 8 posts - 1 through 8 (of 8 total)
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  • #696406

    Hi,
    I made a onepage site with 3 anchor links. It works good on desktop but on mobile screen i get the burger menu but the links don’t work.
    I use theme version 3.8 with the latest WordPress version. Any idea?
    THX Freek

    #696504

    Hey Freek,

    You are linking the whole domain and the anchors please link only the anchor #ID’s

    Example

    Do not use full URL http://domain.com/#contact

    Use only the anchor ID’s #contact

    Go to appearance > menu and change the links to just the anchor ID and it should work fine.

    If you still have any issues Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Vinay

    #696615

    Unfortunately that doesn’t work.
    I made an account for you. See private section.
    THX Freek

    #696655

    Hi,

    The issue is you are using the ID selector more than once and the one that the menu is linked to is hidden in the mobile using only_mobile class. So there is a bit of a conflict and hence it is not working in the mobile.

    To overcome this please add a new clorsection and give it a height of 0 using custom css

    we added the below code in quick css to make the colorsection height 0

    #wie{
        min-height: 0px!important;
    }

    It works in both desktop and mobile now.

    Please do the same for the other anchor links.

    Let us know if you have any questions.

    Best regards,
    Vinay

    #717582

    Hi, It works for one “small” problem. On a mobile screen one of the menu items (contact) is not working and i cannot figure out how to fix this. Can you help me out on this. THX again Freek

    #718637

    Hi,

    Some of the section are ouside the main container so we have to move the separators inside their own color section to fix the issue. The anchor link is working properly now.

    Best regards,
    Ismael

    #718651

    Thx again for the great support!
    Freek

    #719102

    Hi,

    Glad we could help :-)

    Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

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