Viewing 14 posts - 1 through 14 (of 14 total)
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  • #755657

    We are experiencing issues with the submenu setting in mobile main menu, when activated to appear as submenu items, when clicking on the parent level item to expand the menu it will expand the menu and then go to that page at the same time, this is not good for our visitors on mobile.

    #755772

    Hey Enigma,
    Can you add your url so we can see?

    Best regards,
    Mike

    #755803

    I have set the menu to the setting that is causing the issue, please check it quickly so that if it is not working correctly I can change it back for the users. URL private

    #755813

    Hi,
    It worked correctly for me. one tap to expand & then tap a drop down to go to that page.

    Best regards,
    Mike

    #756293

    Hi there,

    Sorry for hijacking this topic, we experience the same issue on our website (which is still in maintenance mode and can’t be accessed publicly yet). For our tests, we have used the Safari + Chrome browser on iOS.

    Please advise how to proceed. Thank you!

    Best,
    Jenny

    #756708

    Hi!

    To toggle submenu in mobile and also at the same time if you like to link the menu item to a page we need to add a toggle icon which show only in mobile so when users click on icon the submenus show and go to a page when they click on menu item please check this link https://kriesi.at/support/topic/customizing-the-icon-menu/#post-728168

    Best regards,
    Vinay

    #757331

    Thank you, Vinay :)

    Here it is also necessary to adjust the functions.php. Is there here a possibility, too, where it is not necessary to adjust the functions.php? With the next theme update this change will be gone and therefore this isn’t an option at all. We’re preparing this website for a customer, working with a child theme, and this adjustment shouldn’t be gone by the next theme update.

    Thank you in advance for your help!

    Best,
    Jenny

    #757626

    Hi,

    I’m sorry to say at the moment there is no other way to do this without editing functions.php but do not worry the changes can be saved even after the theme updates by using a child theme.

    Please use a child theme and add your modifications so it remains intact after theme updates.

    Best regards,
    Vinay

    #758083

    Hi again Vinay,

    Thank you for your reply.
    Like I wrote we’re already using a Child theme. Then we will have to adjust the functions.php file… Thank you!
    Update after applying the changes: We’ve now some + signs in the mobile menu but the behavior doesn’t change. It’s still the same behavior as described in the initial post. Can you please advise further?

    Best,
    Jenny

    • This reply was modified 7 years, 9 months ago by Chili2908.
    #759600

    Hi there,

    can you please advise further? Thank you.

    Best,
    Jenny

    #760629

    Hi,

    your mobile menu looks good to me, but if you want that it’s not clickable on mobile, then you can add this code into Quick CSS field:

    @media only screen and (max-width: 767px) {
    .menu-item-has-children {
    pointer-events: none;
    }}

    Best regards,
    Andy

    #761417

    Hi Andi,

    thanks for your answer, but I think there is a missunderstanding.

    Can you have a look at my graphic, please :)?

    http://www.bilder-hochladen.net/files/big/kduu-63-e764.jpg

    Best,
    Jenny

    • This reply was modified 7 years, 9 months ago by Chili2908.
    #761850

    Hello – I just wait a lot of days without solving the problem. Can please anybody have a look, please?
    I can´t close the project until we have a solution for this. :(

    #762485

    Hi,

    that won’t be possible. You would need to search for a plugins with such a function. This is what I see on the link you’ve provided: http://i.imgur.com/2b35hPc.png, which looks fine to me and which is the way Enfold is working.
    You could also hire a freelance developer for any kind of customization you’re planning: http://kriesi.at/contact/customization

    Best regards,
    Andy

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