Viewing 21 posts - 1 through 21 (of 21 total)
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  • #277660

    on ipad mini lanscape & some smaller screens we have having an issue with the mobile menu not fully coming out, when the mobile menu is clicked the menu doesnt come out but the x to close the menu does come out

    #277815

    Hi!

    I have tested your website but can’t reproduce the issue, the menu works as expected. Can you post a screenshot of your view?

    Best regards,
    Josue

    #277821

    Hi Josue

    screen shot here http://imgur.com/k5orzr4

    the issue happens on smaller screens (about 1020px) and the mobile menu seems to be positioned in the far right of the header (as shown in the screenshot) when the mobile menu is clicked the menu does not flyout but only the x to close the menu flysout (as shown in screen shot)

    kind regards

    #278001

    hi guys any updates on how to fix this issue

    #278110

    Hello,

    Have you tried disabling all third-party plugins to see if it gets fixed?

    Regards,
    Josue

    #278147

    Hi Josue

    Yes we have tryed disabling all 3rd party plugins but the problem still persists

    regards
    S

    #278186

    Hi,

    I’ll ask the other guys to check this as i don’t have an iPad to test right now.

    Regards,
    Josue

    #278221

    thanks, you can see the issue too if you resize the browser to the size of an ipad mini (we will need a fix for both ipad mini and screens about the same size)

    thanks in advance

    #278236

    Not happening on my end (Chrome / OS X):
    http://screencast.com/t/Y1upVAGwCl

    Cheers!
    Josue

    #278265

    hi there Josue

    it seems that you are view the site a size that resembles portrait, the issue is only happening on landscape.

    #278268

    Gotcha, now i see it. Try adding this to the Quick CSS:

    #top #mobile-advanced {
        display: block;
    }

    Cheers!
    Josue

    #278291
    #278292

    Did you add the code i suggested on my previous reply? don’t forget to flush the cache plugin you have on the site.

    #278302

    still no luck im afraid
    we currently have

    @media only screen and (max-width: 1040px) {
    #advanced_menu_toggle, #advanced_menu_hide { display: block; }
    .main_menu { display: none; }}

    on the custom css

    #278303

    Try changing it to:

    @media only screen and (max-width: 1040px) {
    #advanced_menu_toggle, #advanced_menu_hide { display: block !important; }
    .main_menu { display: none; }}
    

    Regards,
    Josue

    #278313

    new code added & cashe flushed. mobile menu still not working

    #278321

    Can you please create me an administrator account? post it here as a private reply.

    Regards,
    Josue

    #278337
    This reply has been marked as private.
    #278343

    The login details you posted are not working.

    Best regards,
    Josue

    #278370
    This reply has been marked as private.
    #278378

    Fixed:
    http://www.comfortkeepers.ie/

    Code used:

    @media only screen and (max-width: 1040px) {
    #advanced_menu_toggle, #advanced_menu_hide, #mobile-advanced { display: block !important; }
    .main_menu { display: none; }}
    
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