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  • #1407868

    Hi, I noticed on my website the mobile menu is not working. When I click on it it does not open fully and instead I just get a weird line.

    #1407894

    Hi goldieslongbeach,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1407971

    Just added as requested. Temp login link in private

    #1407981

    Hi,

    Thanks for that. The problems goes away if the content in Quick CSS is removed, so something in there is causing this to happen. Please try removing all your custom styles, then add the blocks back one by one to see when the problem starts.

    Best regards,
    Rikard

Viewing 4 posts - 1 through 4 (of 4 total)
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