Viewing 9 posts - 1 through 9 (of 9 total)
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  • September 6, 2018 at 7:10 am #1006472
    skrinks

    Hi there,

    My site https://www.martinluscombe.com.au has no mobile menu visible. I have tried a number of custom css fixes from previous tickets with no success.

    Also on desktop there is an additional nav item to the right of ‘Contact’ which says ‘Menu’. I did not add this and cannot remove it.

    I suspect the above two issues may be related.

    I’m running the latest 4.4.1 release.

    Thanks in advance for your help!

    September 6, 2018 at 7:56 am #1006490
    Ismael

    Hey skrinks,

    Thank you for using Enfold.

    The site is still using the old versions of the stylesheets because of the “enfold_enqueue_styles” in the functions.php file. You have to update the css files and the template files–e.g., header.php file in your child theme. Or remove that function completely.

    Best regards,
    Ismael

    September 6, 2018 at 8:01 am #1006494
    skrinks

    Hi Ismael,

    Thanks for your quick reply!

    I’m not a developer so I don’t know which css & template files to update – or how to remove the function as suggested.

    Could you provide some more info? I can replace the relevant files via FTP if you can advise where to find them.

    Thanks again,

    Steve

    September 6, 2018 at 3:26 pm #1006648
    Victoria

    Hi Steve,

    You should be running at least php5.6.3 for the code to work properly. Please consider upgrading your php version. And you need to have Suhosin disabled.

    Best regards,
    Victoria

    September 7, 2018 at 3:45 am #1006878
    skrinks

    Thanks Victoria but this is not really helping me.

    I could ask my web host about upgrading php / disabling Suhosin but as it’s on a shared hosting plan that is unlikely or could take ages. And I have another site with the same host also using Enfold and it has no issues at all: https://welloptimised.com.au

    I still don’t know what to do about Ismael’s point:
    “The site is still using the old versions of the stylesheets because of the “enfold_enqueue_styles” in the functions.php file. You have to update the css files and the template files–e.g., header.php file in your child theme. Or remove that function completely.”

    Will upgrading php/disabling Suhosin fix the problem or do I also need to edit template files? As I said in a previous reply I am not a developer so your patient response would be much appreciated.

    September 7, 2018 at 5:32 am #1006888
    skrinks

    Hi again Victoria / Ismael,

    I have updated to php 7.0 and deactivated Suhosin but the problem is still there.

    Can you please advise what changes I need to make to template files to fix the problem? Please keep it simple as I am not a developer.

    Thanks again,

    Steve

    September 7, 2018 at 10:48 am #1007033
    Victoria

    Hi Steve,

    In your child theme, you have header.php and helper-main-menu.php, these can be outdated, you need to update them with a fresh copy, please keep in mind if you have customizations there, you might lose them, you will need to add the customizations on top of the fresh copies.

    Best regards,
    Victoria

    September 10, 2018 at 1:56 am #1007722
    skrinks

    Hi Victoria,

    I updated header.php and helper-main-menu.php as well as css files and the problem is now fixed.

    Thanks a lot for your help!

    Steve

    September 10, 2018 at 2:37 am #1007737
    Ismael

    Hi,

    Cool! Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Don’t forget to bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Ismael

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Mobile menu not visible, desktop menu has extra 'menu' item’ is closed to new replies.