Viewing 18 posts - 1 through 18 (of 18 total)
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  • July 31, 2017 at 12:58 am #831925
    envisageiam

    Hi,
    The mobile menu is not showing on my site. Everything is set to what it should be. What is the next step I should take to get this resolved? Below is a link to my site.
    Thanks

    July 31, 2017 at 1:25 am #831927
    Mike

    Hey envisageiam,
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    July 31, 2017 at 2:49 am #831940
    envisageiam

    I tried and that didn’t work.

    July 31, 2017 at 6:20 pm #832325
    classywebsites

    I’ve had the same problem since I posted my message about this issue on July 18, 2017 – still NO menu on mobile.
    I think the Quick CSS code for mobile (Enfold provided months ago) is incompatible with Enfold 4.1.2.
    Can the Enfold team please take a look since it seems to be the same issue? – Sorry to jump into this thread!
    https://kriesi.at/support/topic/no-burger-menu-and-repeated-background-image-after-4-1-2-enfold-update/#post-830764

    • This reply was modified 7 years, 4 months ago by Basilis.
    August 1, 2017 at 3:05 am #832541
    envisageiam

    Hey Guys,
    Can I get some help on this. Its for a restaurant and we’ve been getting a lot of calls because customers can’t find the page that were running membership registrations on. Its brought our online revenue stream to a halt! Please help

    August 3, 2017 at 8:01 pm #833988
    Basilis

    Hi,


    @envisageiam

    Please remove any custom CSS related to the Menu and also remove if you have a header.php file at the child theme.
    If thta work then we can help if you need help with the mobile menu.

    Best regards,
    Basilis

    August 3, 2017 at 10:51 pm #834069
    envisageiam

    I found the CSS that was causing it: @media only screen and (max-width: 1024px) { nav.main_menu { display:none !important; }

    The menu is now showing, but main nav button with siblings doesnt work. Below is a link to the page. Thanks for your help.

    August 9, 2017 at 5:53 am #836137
    Ismael

    Hi,

    Thank you for the update.

    Please provide the login details to the site so that we can inspect the menu. We found a few errors in the console that are not directly related to the menu but it’s worth taking a look.

    Uncaught TypeError: Cannot read property ‘ready’ of undefined
    at l (froogaloop2.min.js:1)
    11:52:52.826 froogaloop2.min.js:1 Uncaught TypeError: Cannot read property ‘play’ of undefined
    at l (froogaloop2.min.js:1)
    11:52:55.260 froogaloop2.min.js:1 Uncaught TypeError: Cannot read property ‘playProgress’ of undefined
    at l (froogaloop2.min.js:1)
    11:52:55.507 froogaloop2.min.js:1 Uncaught TypeError: Cannot read property ‘playProgress’ of undefined

    Best regards,
    Ismael

    August 10, 2017 at 1:26 am #836702
    envisageiam

    Below is the requested information.

    August 12, 2017 at 1:56 am #837690
    envisageiam

    Im still having the issue. Please help as it is occurring across multiple sites that I am using the Enfold theme for.

    August 12, 2017 at 3:40 am #837697
    Ismael

    Hi,

    Thank you for the update.

    Please edit the js > avia.js file, remove everything then replace it with the following code.

    // https://pastebin.com/qmubdK8n

    Best regards,
    Ismael

    August 12, 2017 at 4:02 am #837702
    envisageiam

    That worked great. Will that be corrected in the next theme update?

    August 12, 2017 at 5:38 am #837721
    Ismael

    Hi,

    Yes, they are going to be included in the next update.

    Best regards,
    Ismael

    August 12, 2017 at 12:35 pm #837837
    moniot

    Ismael, for the dummies amongst us, where is the js > avia.js file located?

    Thanks

    R

    August 12, 2017 at 12:54 pm #837841
    moniot

    Never mind. I’m an idiot. Found it.

    August 12, 2017 at 2:39 pm #837893
    Victoria

    Hi moniot,

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    August 12, 2017 at 2:52 pm #837907
    moniot

    Hi Victoria

    Well, I found the location and made the changes as outlined above, but this still didn’t solve the problem for me.

    I see the mobile menu on my home page, but it doesn’t show up on any of the subpages.

    Any ideas? URL info is below.

    Thanks!

    Rob

    August 14, 2017 at 11:57 am #838577
    Ismael

    Hi,

    Well, I found the location and made the changes as outlined above, but this still didn’t solve the problem for me.

    Please purge the cache or remove browser cache and hard refresh the page after adding the modification.

    Best regards,
    Ismael

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