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  • December 18, 2020 at 9:33 am #1268364
    cd2s

    Hello Kriesi Team

    I am really sorry, this is fairly urgent and I hope someone can help me this time. My issue is that for some reason the mobile menu is not showing (the icon is but not the actual menu when you click on it. Below the things I already tried.

    — Disabling plugins
    — Removing all custom CSS (to see if something there was the issue)
    — Check whether mobile menu is assigned

    Don’t know what is happening here. All installs are the latest version.

    Login credentials & link in private area below!!!

    Thank you, appreciate your help.
    Corina

    December 19, 2020 at 11:38 am #1268608
    Nikko

    Hey Corina,

    Thanks for giving us admin access.
    This is a bug on Enfold 4.7.6.4 when WordPress 5.6 is used. This only happens when Alternate Mobile Menu is used.
    We have now fixed this on your site by installing this plugin: Enable jQuery Migrate Helper.
    This is just a temporary solution until a new version of Enfold is released.

    Best regards,
    Nikko

    January 6, 2021 at 11:29 am #1270570
    cd2s

    Hi Nikko
    Thanks heaps for your prompt reply and fix. Appreciate it.
    One question. I now get big warning messages when I login. Are these to be ignored and then with the next Enfold update I can remove the plugin?

    Thanks so much for clarifying.
    Kindest,
    Corina

    January 6, 2021 at 2:16 pm #1270617
    Nikko

    Hi Corina,

    You’re welcome :)
    And yes, you are correct, you can ignore the warnings, once the next update is available and the plugin is removed, these warnings will be removed.

    Best regards,
    Nikko

    January 6, 2021 at 9:16 pm #1270715
    cd2s

    Awesome. Thanks heaps Nikko.
    All the best, Corina

    January 7, 2021 at 2:02 am #1270730
    Nikko

    Hi Corina,

    You’re welcome :)
    The next release of Enfold should be around the second half/end of January.
    It would include a new feature, WordPress 5.6 fixes, PHP 8.0 fixes, and fixes to some of the issues that have been reported.

    Best regards,
    Nikko

    January 18, 2021 at 10:41 pm #1273493
    nwg_at

    Dear Nikko,

    I have the same problem with alternate menu.
    I also do have installed Enable jQuery Migrate Helper, but mobile menu still is not showing.

    Thanks
    Marcus

    January 19, 2021 at 4:55 am #1273549
    Nikko

    Hi Marcus,

    Please follow Rikard’s instruction on this thread: https://kriesi.at/support/topic/problems-after-updating-to-wordpress-5-6-read-this-first/

    Best regards,
    Nikko

    January 19, 2021 at 10:31 am #1273618
    nwg_at

    Good Morning Nikko,

    thank you, this link helped in kind of a way.
    The link said to change the legacy of Enable jQuery Migrate Helper to 1.12.4.
    But this setting can only be done at Test jQuery Updates.
    So I activated the Test jQuery Updates again, which I had installed after upgrading WP to 5.6.
    Now, the alternate mobile menu works fine again.
    Maybe some other colleagues experience the same misunderstanding between the plugins “Enable jQuery Migrate Helper” and “Test jQuery Updates”.
    Best
    Marcus

    January 19, 2021 at 11:18 am #1273626
    Nikko

    Hi Marcus,

    We’re glad to hear that :)
    As for setting it to Legacy 1.12.4-wp, Test jQuery Updates is not needed.
    You just need the Enable jQuery Migrate Helper plugin then go to Tools > jQuery Migrate > jQuery Version and change the setting here.

    Best regards,
    Nikko

    January 19, 2021 at 11:21 am #1273628
    nwg_at

    Hello Nikko,

    yes, I fully agree.
    It s a big advantage understanding dropdown menues. :)

    All works fine!
    Best
    Marcus

    January 19, 2021 at 3:55 pm #1273756
    Nikko

    Hi Marcus,

    We’re glad to hear that :)
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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