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Viewing 13 posts - 1 through 13 (of 13 total)
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  • July 12, 2017 at 1:19 pm #819991
    rikv

    Hi, there is no menu anymore on mobile, with the new update.
    And there is the burgermenu on desktop, which i don’t know to remove.

    July 13, 2017 at 3:37 am #820307
    luxuryrealtygroup

    We have the same issue. Really angers me an Enfold update can be this disruptive for our mobile clients. FIX THE MOBILE MENU BUG NOW!!

    July 13, 2017 at 11:29 am #820462
    rikv

    Is there a possibility to upload the previous Enfold meanwhile?

    July 13, 2017 at 1:14 pm #820514
    stephtaryn

    I have the same problem but luckily backed up the previous Enfold version’s folder via FTP so have re-uploaded that. It’s back now. Hopefully the update will be sorted soon!

    July 13, 2017 at 2:13 pm #820535
    Yigit

    Hi,


    @rikv     Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.


    @luxuryrealtygroup     and @stephtaryn, could you please start your own thread under Enfold sub forum and attach temporary admin logins in private content field so we can look into it? If you post them here, they will be visible to creator of this thread as well :)

    Best regards,
    Yigit

    July 13, 2017 at 5:04 pm #820663
    rikv

    Hi Yigit, thanks for your support.
    grtz

    July 13, 2017 at 5:07 pm #820666
    stephtaryn

    Thanks Yigit, I’ll wait to see if it can be sorted out for the OP on here first, to save you having to reply to me on another post with the same potential solution. I see Enfold have released a minor update today (4.1.1). I’m not sure if that update addresses the issue about the mobile menu. If it does, then I’ll update the theme on my site to that one!

    July 13, 2017 at 11:35 pm #820870
    Yigit

    Hi,


    @rikv     I went to WP Rocket settings and flushed cache. Please review your website :)


    @stephtaryn     Thank you so much for your thoughtfulness! Please make sure you flushed cache if you are using a caching plugin. If that still does not help, we will be waiting for your thread :)

    Best regards,
    Yigit

    July 14, 2017 at 3:17 am #820917
    rikv

    Sorry for this easy problem/solution, a pity i didn’t noticed it by myself.
    Sorry for the inconvenience.
    Thank you very much!
    grtz

    July 14, 2017 at 10:15 am #821076
    Rikard

    Hi rikv,

    A lot of users seem to miss that unfortunately, it’s the first thing you should check if you should have any problems after updates in the future :-)

    Best regards,
    Rikard

    July 14, 2017 at 11:34 am #821114
    stephtaryn

    Thank you Yigit and Rikard.

    I’ll upload the new theme again then flush the cache (I also have a cache plugin which I recently installed)!

    If this doesn’t solve the problem (which I do think it will!), I’ll start a new thread.

    Stephanie.

    July 14, 2017 at 12:14 pm #821123
    stephtaryn

    It worked! Thank you (and thank rikv for the original post!)

    July 14, 2017 at 3:23 pm #821210
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Best regards,
    Yigit

    P.S.: Please consider reviewing Enfold on ThemeForest if you have not already – https://themeforest.net/downloads :)

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Viewing 13 posts - 1 through 13 (of 13 total)
  • The topic ‘Mobile menu is gone.’ is closed to new replies.