-
Posts
-
First let me say that I may have this sufficiently solved, time will tell. But I want to share the information.
I was running enfold with the “standard” dotted-burger icon for the mobile menu. But occasionally, on mobile (android) and small-browser Windows 7 Desktop, I would see a different symbol. Different from what it should be and different on each platform. Even more odd, the underlying code visible in the browser seemed to be the same, regardless of which of three icons was being displayed.
This seemed to happen regardless of browser (e.g. Chrome, Firefox, IE, Opera).
On desktop, it looked like this:
On mobile it looks like a Chinese or Japanese character.
After doing an image search on the two unexpected characters I found this page for Unicode character U+E8A5:
http://www.fileformat.info/info/unicode/char/e8a5/index.htm
This is exactly the symbol I was seeing (incorrectly, instead of dotted-burger) on desktop computer display.
Obviously “U+E8A5” is extremely similar to “ue8a5” which is the code for the Entypo-Fontello icon for the dotted-burger icon.
So my best guess is that sometimes the browser was incorrectly interpreting “ue8a5” as being “u+e8a5” and so displaying the unicode symbol instead of the entypo icon. And that even though I haven’t found it, there is a similarly ambiguous code for the seemingly-Asian character I was seeing on mobile.
In any event, following instructions in other threads, I went into the Functions.php file and replaced “ue8a5” with “ue811” which is the code for the non-dotted burger icon. My hope is that this is a less ambiguous code value and so won’t be misinterpreted.
We’ll see.
If it is misinterpreted, I understand that I could replace the character code with a call to a graphic, so I suppose that would be my fallback solution, if all else fails.
Hey BJM25,
Are any other icons wrong, such as the icon choices in the icon element, or your social icons? Have you recently updated or added a plugin? I remember this happening when the entypo fonts were damaged in an upgrade, and another time the sites character coding was changed by a plugin.
Try a manual install to fix any damaged files:
Access the folder ‘/wp-content/themes/’ from hosting control panel > file manager or via the FTP tool and rename the ‘enfold’ folder to ‘enfold-old’.Download a fresh copy of enfold theme and extract the ‘enfold’ theme folder from the downloaded package and upload it to same location ‘/wp-content/themes/’ this should fix the issue.
Please refer to the link below for more info on updating the theme manually – http://kriesi.at/documentation/enfold/updating-your-theme-files/
If you still have issues please include a admin login in the private content area so we can take a closer look.
I recommend making a backup with: https://wordpress.org/plugins/duplicator/Best regards,
MikeI kind of have the same issue. However the icons looks perfect on mobile but not on desktop. I though it is my computer but it is the same on any desktop, all the icons are showing like Chinese characters on Desktops, and laptops.
I thought it is the wordpress version that I updated couple of days ago. But reverting to a previous version of word press didnt solve the issue.
Let me know if there is a solution for this.
Thanks in advance,
NassibActually I found the solution. Thanks BJM25 .for your post. It worked.
I went into the Functions.php file and replaced “ue8a5” with “ue811” which is the code for the non-dotted burger icon
No need to re-install the theme again.Thanks
- The topic ‘Mobile Menu Icon Keeps Changing’ is closed to new replies.