Viewing 11 posts - 1 through 11 (of 11 total)
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  • July 26, 2017 at 7:14 pm #830307
    emodesto321

    Hi,

    After theme update we are having problem with submenus on mobile version. Click doesn’t work like it was before. Menu is not expanding.

    July 30, 2017 at 2:57 am #831647
    Mike

    Hey emodesto321,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    July 31, 2017 at 10:05 am #832029
    emodesto321

    Below are details.

    August 1, 2017 at 10:11 am #832734
    emodesto321

    Did you had a chance to take a look?

    August 3, 2017 at 12:00 am #833704
    Jordan Shannon

    Hi,

    Sorry we are viewing now.

    Best regards,
    Jordan Shannon

    August 4, 2017 at 9:10 pm #834508
    emodesto321
    This reply has been marked as private.
    August 7, 2017 at 4:14 pm #835437
    Jordan Shannon

    Hi,

    There is an issue with Mega Menu and Kriesi is working hard to get it short out. We really appreciate your patience, until we have it sorted out. While this will likely need a permanent fix via an update I can attempt a JS workaround if you can provide me FTP info.

    Best regards,
    Jordan Shannon

    August 7, 2017 at 10:23 pm #835618
    emodesto321

    Jordan – the SFTP for the site is as follows (see below)

    August 9, 2017 at 10:02 pm #836649
    Jordan Shannon

    Hi,

    The FTP info above is not letting me in.

    Best regards,
    Jordan Shannon

    August 22, 2017 at 8:20 pm #842749
    emodesto321

    Jordan – we just wanted to make sure that you able to get in via SFTP. This server does not permit FTP, but only SFTP at port 2222. Hope this helps. Please let us know because we’d really like to get this resolved.

    August 23, 2017 at 3:33 pm #843075
    Jordan Shannon

    Hi,

    Apologies, but no I still had no success.

    Best regards,
    Jordan Shannon

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