Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • June 4, 2018 at 3:24 pm #966543
    Mike61

    Hi Team,

    why don’t work this menu not on mobile divices (Item: Service):

    Startseite

    Thank you and best regards
    Mike

    June 5, 2018 at 7:53 pm #967422
    Mike61

    Nobody here? No Answers?

    June 5, 2018 at 10:38 pm #967530
    Basilis

    Hi,

    What mobile device ar you checking?

    Best regards,
    Basilis

    June 5, 2018 at 10:39 pm #967531
    Mike61

    Hi,
    iPhone and android

    June 6, 2018 at 11:17 am #967764
    Mike61

    Nobody here again? No Answers again?

    June 6, 2018 at 7:49 pm #968024
    Mike61

    Hey, I need an aswer! The website is mobil not really useful with this bug!

    June 8, 2018 at 9:46 pm #970189
    Basilis

    Hi,

    Please do not multiple times inside a ticket, it is not helping us at all.
    I checked your web site form my iPhone but can u explain us which is the issue exactly please, so we can help you properly?

    Best regards,
    Basilis

    June 9, 2018 at 10:35 am #970365
    Mike61

    Hi,
    – got to website (use link in my first post)
    – click on “Service”
    – click on one of the second level items
    – instead then open an page nothin happens (at desktop all is fine)
    So, hope you understand better?!

    And it is not helping us all to say that you don’t understand the problem after 5 days!

    Regards
    Mike

    • This reply was modified 6 years, 5 months ago by Mike61.
    June 12, 2018 at 4:09 am #971493
    Ismael

    Hi,

    I’m very sorry for the confusion. Unfortunately, the mobile menu script doesn’t recognize mega menu column title as linkable or clickable item. You may need to add another menu item inside the column. Did you manually add the link tag inside the mega menu column title field?

    Best regards,
    Ismael

    June 12, 2018 at 8:56 am #971570
    Mike61

    Hi Ismael,

    no, not manually. A long time this menu works well – desktop and mobile.
    I don’t know since which update this no more wok for mobile devices,
    do you know this? “Manually link at the tittle” will be this an workaround?

    Best regards
    Mike

    June 13, 2018 at 9:52 am #972157
    Victoria

    Hi Mike,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    June 13, 2018 at 9:58 am #972164
    Mike61

    …shure…

    June 14, 2018 at 9:32 am #972710
    Victoria

    Hi Mike,

    Please check the menu.

    Best regards,
    Victoria

    June 14, 2018 at 10:00 am #972734
    Mike61

    Hi Victora,

    ok it works :) What have you done?

    Thank you and best regards
    Mike

    June 15, 2018 at 2:58 pm #973342
    Victoria

    Hi Mike61,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    • This reply was modified 6 years, 5 months ago by Victoria.
    June 15, 2018 at 4:29 pm #973379
    Mike61

    Hi Victoria,

    I ask you “What have you done?”

    Thank you again and best reagrds
    Mike

    June 17, 2018 at 6:41 pm #973982
    Victoria

    Hi Mike61,

    I answered twice in private box, do you not see it?

    Image 2018-06-17 at 19.41.31.png

    Best regards,
    Victoria

    • This reply was modified 6 years, 5 months ago by Victoria.
    June 18, 2018 at 5:27 pm #974378
    Mike61

    Hi Victoria,
    oh, i am not saw this – sorry :)
    Best regards
    Mike

    June 19, 2018 at 11:24 am #974708
    Victoria

    Hi Mike61,

    No problem, the main thing is the menu works :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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