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  • March 25, 2015 at 2:19 am #417515
    mp3dk

    Greetings,

    After the update 3.1 the mobile menu isn’t showing when clicking the menu icon on my iPhone 5S.

    http://farumkyokushin.dk/

    Currently the website is updated to version 3.1.2 and the issue still persists. How is this fixable?

    Thanks.

    March 25, 2015 at 8:29 pm #418126
    Elliott

    Hi mp3dk!

    I don’t have an iPhone to test on so I’ll flag this for the rest of our team to take a look.

    I checked on a Moto E and Nexus 7 though and it’s working fine. Try clearing your cache and make sure Safari is updated.

    Best regards,
    Elliott

    March 26, 2015 at 1:37 pm #418484
    mp3dk

    Everything is updated.

    Here is a screenshot: http://sundwall.d.pr/1i9FV

    As you can see the close menu icon appears, but the menu itself does not.

    March 26, 2015 at 3:31 pm #418531
    Yigit

    Hi!

    I checked your website on my iPhone 5S and mobile menu works totally fine on my end – http://i.imgur.com/6eiawv7.png
    Have you figured it out already?

    Cheers!
    Yigit

    March 26, 2015 at 7:56 pm #418774
    Justin

    Yigit, I am experiencing the same problem…it appears like it could be a loading issue? My mobile menu sticks….it doesn’t scroll.

    March 26, 2015 at 8:57 pm #418806
    Yigit

    Hey!

    I replied to you in your topic Justin. Issues are not the same so let us stick to your topic regarding the issue.

    Cheers!
    Yigit

    March 26, 2015 at 9:03 pm #418816
    Justin
    This reply has been marked as private.
    March 26, 2015 at 9:09 pm #418822
    Yigit

    Hey!

    No worries at all :)

    Cheers!
    Yigit

    April 7, 2015 at 3:48 pm #424753
    mp3dk

    I am still having this issue. Sorry for the late reply.

    What do you guys need to know regarding information etc. to solve this issue?
    Thanks.

    April 7, 2015 at 3:50 pm #424756
    Yigit

    Hey!

    If you could post WP login credentials and FTP access here privately that should be enough

    Best regards,
    Yigit

    April 7, 2015 at 3:53 pm #424759
    mp3dk
    This reply has been marked as private.
    April 9, 2015 at 7:50 am #425730
    Ismael

    Hi!

    You have a lot of plugins installed at the moment including cloudflare which tend to break something in the theme whenever activated. Please try to deactivate all plugins then test the site again. If the mobile menu is working, activate the plugin one at a time to find the culprit. If you don’t have the time to do this, let us know. We’ll do it for you.

    Regards,
    Ismael

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