Viewing 12 posts - 1 through 12 (of 12 total)
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  • #886194

    Hello! I’m run into an issue where the navigation on mobile can’t scroll due to the menu expanding for subnav items.

    To try and explain better:
    We have several menu items, each having several subnav items. In order to drag the menu to scroll down on the menu you have to “tap” one of the parent items which instead of scrolling expands that menu item.

    Thanks in advance for your help.

    #886355

    Hey scottmlogan,

    Please, share with us your WP credentials?

    Best regards,
    John Torvik

    #886514
    This reply has been marked as private.
    #887140

    Hi,

    Your child theme has a header.php file, which is not updated with the newest design of Enfold, that is why the issue is happenng

    Best regards,
    Basilis

    #887688

    Hey Basilis- Thanks for your response. I just double checked and I don’t have an header.php file in my child theme.

    Currently I only have two themes installed: enfold and the child theme “hebron”. Inside of the hebron folder there are three files: styles.css, screenshot.png and function.php.

    Thanks.

    #888139

    Hi,

    If you switched from your child theme to the main theme, does it work?

    Best regards,
    Basilis

    #888382

    I went to test this last night and suddenly, it was just working. This is really strange. We had three people test it prior and all experienced the same issue. With no changes on our part it’s resolved. Did your team make any adjustments?

    #888765

    Hi,

    Thanks for the feedback, we haven’t done any changes at all. Maybe it was due to something in your child theme? If you activate it again, does the problem come back?

    Best regards,
    Rikard

    #888768

    We never actually disabled it.
    Like, I did absolutely nothing. Before doing what you suggested I loaded the site to confirm the issue and it was gone. I hadn’t even logged into WP yet.

    #888925

    Hi scottmlogan,

    So the issue is gone?

    Best regards,
    Victoria

    #888978

    It is. thank you.

    #889161

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘Mobile Menu Can't Scroll due to subnav items’ is closed to new replies.