-
AuthorPosts
-
December 7, 2017 at 6:40 pm #886194
Hello! I’m run into an issue where the navigation on mobile can’t scroll due to the menu expanding for subnav items.
To try and explain better:
We have several menu items, each having several subnav items. In order to drag the menu to scroll down on the menu you have to “tap” one of the parent items which instead of scrolling expands that menu item.Thanks in advance for your help.
December 8, 2017 at 5:29 am #886355Hey scottmlogan,
Please, share with us your WP credentials?
Best regards,
John TorvikDecember 8, 2017 at 3:32 pm #886514This reply has been marked as private.December 10, 2017 at 9:50 pm #887140Hi,
Your child theme has a header.php file, which is not updated with the newest design of Enfold, that is why the issue is happenng
Best regards,
BasilisDecember 12, 2017 at 4:12 am #887688Hey Basilis- Thanks for your response. I just double checked and I don’t have an header.php file in my child theme.
Currently I only have two themes installed: enfold and the child theme “hebron”. Inside of the hebron folder there are three files: styles.css, screenshot.png and function.php.
Thanks.
December 13, 2017 at 12:38 am #888139Hi,
If you switched from your child theme to the main theme, does it work?
Best regards,
BasilisDecember 13, 2017 at 3:21 pm #888382I went to test this last night and suddenly, it was just working. This is really strange. We had three people test it prior and all experienced the same issue. With no changes on our part it’s resolved. Did your team make any adjustments?
December 14, 2017 at 7:13 am #888765Hi,
Thanks for the feedback, we haven’t done any changes at all. Maybe it was due to something in your child theme? If you activate it again, does the problem come back?
Best regards,
RikardDecember 14, 2017 at 7:31 am #888768We never actually disabled it.
Like, I did absolutely nothing. Before doing what you suggested I loaded the site to confirm the issue and it was gone. I hadn’t even logged into WP yet.December 14, 2017 at 3:26 pm #888925Hi scottmlogan,
So the issue is gone?
Best regards,
VictoriaDecember 14, 2017 at 5:17 pm #888978It is. thank you.
December 15, 2017 at 12:50 am #889161Hi,
If you need additional help, please let us know here in the forums.
Best regards,
Jordan Shannon -
AuthorPosts
- The topic ‘Mobile Menu Can't Scroll due to subnav items’ is closed to new replies.
