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Viewing 29 posts - 1 through 29 (of 29 total)
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  • March 29, 2015 at 11:23 pm #420129
    Benoit

    Hi
    I was wondering if you were aware of the mobile menu bug with enfold and woocommerce ?

    Whenever I activate the woocommerce plugin, the mobile menu of enfold disappears and it’s replaced by the woocommerce cart icon .
    Is it possible to have only the the mobile menu of enfold and remove the woocommerce cart icon ?
    Thanks

    March 30, 2015 at 3:31 pm #420513
    Benoit

    Here you can see the screenshots of the bug

    With the woocommerce plugin activated

    Bug <a href='https://automattic.pxf.io/y2XdbN/' target='_blank' rel='nofollow'/ rel=woocommerce" />

    With the plugin desactivated
    bug <a href='https://automattic.pxf.io/y2XdbN/' target='_blank' rel='nofollow'/ rel=woocommerce" />

    Thanks

    • This reply was modified 9 years, 8 months ago by Benoit.
    March 30, 2015 at 8:00 pm #420756
    Benoit

    Nobody had this problem before with woocommerce plugin?

    March 30, 2015 at 8:02 pm #420757
    Yigit

    Hey!

    Please add following code to Quick CSS in Enfold theme options under General Styling tab

    ul.cart_dropdown { display: none !important; }

    Cheers!
    Yigit

    March 30, 2015 at 9:20 pm #420829
    Benoit

    Thanks Ygit
    It removes the Cart, but the Enfold mobile menu is still missing.
    Do you have any idea how to put it back in place.
    Thanks in advance.

    March 31, 2015 at 11:10 am #421042
    Rikard

    Hey!

    Could you provide us with a link to the site in question so that we can inspect the element please?

    Cheers!
    Rikard

    March 31, 2015 at 3:00 pm #421169
    Benoit
    This reply has been marked as private.
    March 31, 2015 at 3:03 pm #421174
    Yigit

    Hi!

    Please try de-activating all active plugins and check if that helps.
    If not, please add following code to Quick CSS 

    

    @media only screen and (max-width: 990px) {
#advanced_menu_toggle {
  display: block;
}}
    

    Best regards,
    
Yigit
    

		
	
    

    

			
				

    
	
    
		March 31, 2015 at 3:46 pm

		
		#421221

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    If I deactivate the woocommerce plugin everything is good. But when I activate the woocommerce plugin the mobile menu is missing.
    
I don’t have any other plugin activated.
    
I tried the code above, the menu icon is there but if I click on it nothing happen.
    
Thanks for your help.
    



      

	
    • 
		This reply was modified 9 years, 8 months ago by Benoit.
	
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		March 31, 2015 at 5:14 pm

		
		#421344

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    I also have another problem with the woocommerce plugin and the enfold icon list . 
    

    When the woocommerce plugin is activated the list look like this.
    
screenshot
    

    And when it’s not activated the list look like that.
    
screenshot
    

    I thought woocommerce was compatible with enfold is there’s any other known issues with woocommerce that i should be aware ?
    

		
	
    

    

			
				

    
	
    
		April 1, 2015 at 3:38 pm

		
		#421955

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    Am I the only one with this conflict with WooCommerce plugin?
    
Thank you in advance for your help.
    

		
	
    

    

			
				

    
	
    
		April 1, 2015 at 3:42 pm

		
		#421962

		
		
		
	
    

    


    
	
    

		
		Yigit
    
		
		
	
    

	
    

		
		
    Hey!
    

    Can you please try re-updating Enfold to 3.1.3 via FTP and make sure to overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    

    Regards,
    
Yigit
    

		
	
    

    

			
				

    
	
    
		April 1, 2015 at 4:35 pm

		
		#422000

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    Hi Ygit
    
I’ve just re-update the enfold 3.1.3 and woocommerce plugin via FTP and nothing changes.
    

		
	
    

    

			
				

    
	
    
		April 1, 2015 at 4:38 pm

		
		#422004

		
		
		
	
    

    


    
	
    

		
		Yigit
    
		
		
	
    

	
    

		
		
    Hey!
    

    Do you mind creating a temporary admin login and posting it here privately? 
    

    Best regards,
    
Yigit
    

		
	
    

    

			
				

    
	
    
		April 1, 2015 at 5:02 pm

		
		#422024

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		This reply has been marked as private.
		
	
    

    

			
				

    
	
    
		April 1, 2015 at 9:30 pm

		
		#422169

		
		
		
	
    

    


    
	
    

		
		majicle
    
		
		
	
    

	
    

		
		
    Same problem here. Eager to hear results.
    

		
	
    

    

			
				

    
	
    
		April 2, 2015 at 3:56 pm

		
		#422544

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    Thanks for the info majicle at least i’m not alone with the problem. I’m confident that they will find a fix for this issue.
    

		
	
    

    

			
				

    
	
    
		April 2, 2015 at 4:11 pm

		
		#422559

		
		
		
	
    

    


    
	
    

		
		Yigit
    
		
		
	
    

	
    

		
		
    Hey!
    

    Only problematic file seems to be WooCommerce files. Can you please try re-installing WooCommerce and check if that helps? 
    

    Regards,
    
Yigit
    

		
	
    

    

			
				

    
	
    
		April 2, 2015 at 4:27 pm

		
		#422580

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    I have just deleted all the woocommerce file on my FTP and reinstall the plugin via wordpress and the problem is still there.
    
Tested on different browsers and android phone.
    

		
	
    

    

			
				

    
	
    
		April 2, 2015 at 4:33 pm

		
		#422584

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    I can see that there is 2 errors in the console maybe it can help you solve the problem.
    

    Here is a screenshot 
    

    woocommerce.jpg" alt="Bug" />
    

    Thanks again for your time.
    

		
	
    

    

			
				

    
	
    
		April 2, 2015 at 8:55 pm

		
		#422769

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    I did a lot of research on woocommerce and I didn’t find any solution or similar bug. I hope you will  find a solution soon  because I need the woocommerce plugin on that website and as you recommend it for Enfold I assumed it was compatible. Let me know if I can do something to help you find the source of the problem.
    
Thanks
    

		
	
    

    

			
				

    
	
    
		April 3, 2015 at 2:33 pm

		
		#423040

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    Did you find a solution? I really need this to work asap
    
thanks
    

		
	
    

    

			
				

    
	
    
		April 3, 2015 at 2:47 pm

		
		#423057

		
		
		
	
    

    


    
	
    

		
		Yigit
    
		
		
	
    

	
    

		
		
    Hi!
    

    Sorry for the inconvenience Benoit. Unfortunately we could not reproduce the issue on our local installations. Can you please post FTP access here privately so we can take a deeper look?
    
Please also download a fresh Enfold copy from ThemeForest and upload enfold.zip file on your server and tell us the path. 
    

    Cheers!
    
Yigit
    

		
	
    

    

			
				

    
	
    
		April 3, 2015 at 2:56 pm

		
		#423067

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		This reply has been marked as private.
		
	
    

    

			
				

    
	
    
		April 4, 2015 at 1:37 pm

		
		#423440

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    If it can help you. I created a completely new installation of wordpress and then I uploaded Enfold via ftp and I installed it then I install woocommerce via WordPress plugin manager and the bug with the mobile menu is also there. So i assume that it’s really  a problem of incompatibility. It’s really annoying because I love enfold and  woocommerce is in the recommended plugin “”WooCommerce Ready: add your own Shop and sell anything from digital Goods to Coconuts ;)”” I hope you find a fix soon because i need to finish that website asap and the client need the woocommerce plugin.
    

		
	
    

    

			
				

    
	
    
		April 4, 2015 at 1:40 pm

		
		#423441

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		This reply has been marked as private.
		
	
    

    

			
				

    
	
    
		April 6, 2015 at 11:32 am

		
		#423871

		
		
		
	
    

    


    
	
    

		
		Ismael
    
		
		
	
    

	
    

		
		
    Hey!
    

    There are 50,000++ enfold users and a big percentage of them are using woocommerce. We should be receiving tons of inquiries by now if this is a common issue but we don’t. The files returned a 406 error on the console:
    

    http://designabsolu.com/test/wp-content/plugins/woocommerce/assets/js/jquery-cookie/jquery.cookie.min.js?ver=1.4.1 Failed to load resource: the server responded with a status of 406 (Not Acceptable)
    
cart-fragments.min.js:1 Uncaught TypeError: undefined is not a function
    

    This kind of error doesn’t usually happen on websites with woocoommerce so it must be a server configuration issue. If possible, remove all other plugins except woocommerce then test it again. You should contact your hosting provider for more info regarding the issue. According to this article, you should check for the mod_security settings: http://www.inmotionhosting.com/support/website/error-numbers/406-error
    

    Cheers!
    
Ismael
    

		
	
    

    

			
				

    
	
    
		April 6, 2015 at 5:00 pm

		
		#424016

		
		
		
	
    

    


    
	
    

		
		Benoit
    
		
		
	
    

	
    

		
		
    Problem solved.
    
Thanks for your help Ismael.
    
For those who want to solve the problem.
    

    This should help you : http://docs.woothemes.com/document/jquery-cookie-fails-to-load/
    

    Many thanks for your time Ismael, Yigit and Rikard.
    

		
	
    

    

			
				

    
	
    
		April 6, 2015 at 5:02 pm

		
		#424017

		
		
		
	
    

    


    
	
    

		
		Yigit
    
		
		
	
    

	
    

		
		
    Hey!
    

    You are welcome, glad Ismael could help :) 
    

    Regards,
    
Yigit
    

		
	
    

    

			
		
	
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